Ashley Hall
Augusta
Summary
Reliable professional with background in financial transactions, known for high productivity and efficient task completion. Possess key specialized skills in cash handling, customer service, and fraud detection which contribute to maintaining accuracy and promoting client trust. Excel in communication, problem-solving, and time management, ensuring seamless operations and positive customer experiences.
Overview
14
14
years of professional experience
Work History
Stay at Home Parent
Stay At Home Mom
10.2025 - Current
CSR
Poolweb
Augusta
03.2024 - 10.2025
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Processed returns and exchanges in accordance with company policies.
- Maintained accurate records of customer interactions and transactions.
- Educated customers on product features and usage for better satisfaction.
- Answered customer inquiries and provided accurate information regarding products and services.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Stay at Home Parent
Stay At Home Mom
10.2023 - 03.2024
CSR
Augusta Fuel
Augusta
03.2023 - 10.2023
- Assisted customers with product inquiries and order placements.
- Resolved customer complaints through effective communication and problem-solving.
- Maintained accurate records of customer interactions and transactions.
- Collaborated with team members to enhance service delivery and efficiency.
- Provided excellent customer service to resolve customer complaints in a timely manner.
- Remained calm and professional in stressful circumstances and effectively diffused tense situations.
- Developed strong customer relationships to encourage repeat business.
Teller
Camden National Bank
Augusta
05.2022 - 03.2023
- Processed customer transactions accurately and efficiently.
- Assisted customers with account inquiries and service requests.
- Managed cash drawer and balanced transactions daily.
- Maintained compliance with regulatory policies and procedures.
- Resolved customer issues by providing timely solutions.
- Received and processed customer transactions, including deposits, withdrawals, loan payments and other banking services.
- Built and maintained client relationships through quality, personalized interactions.
- Entered customer transactions into computers to record transactions and issue computer-generated receipts.
Stay at Home Parent
Stay At Home Mom
03.2021 - 05.2022
Cashier
Lowe’s
09.2019 - 03.2021
- Processed customer transactions efficiently and accurately at a home improvement retailer.
- Assisted customers with inquiries about products and services offered in-store.
- Maintained cleanliness and organization of checkout areas for optimal shopping experiences.
Cashier
Big Lots
03.2019 - 09.2019
- Processed customer transactions efficiently and accurately at a home improvement retailer.
- Assisted customers with inquiries about products and services offered in-store.
Stay at Home Parent
Stay At Home Mom
03.2015 - 03.2019
Cashier
Big Lots
03.2012 - 10.2013
- Processed customer transactions efficiently and accurately at a home improvement retailer.
- Assisted customers with inquiries about products and services offered in-store.
Education
Cony High School
Augusta, MaineSome College (No Degree) - Phlebotomy
KVCC
Fairfield, MEProducers License - Property And Casualty
Kaplan
Skills
- Cash register operation
- Payment processing
- Customer inquiry assistance
- Transaction accuracy
- Record keeping
- Cash handling
- Customer service
- Money handling
Timeline
Stay at Home Parent
Stay At Home Mom
10.2025 - Current
CSR
Poolweb
03.2024 - 10.2025
Stay at Home Parent
Stay At Home Mom
10.2023 - 03.2024
CSR
Augusta Fuel
03.2023 - 10.2023
Teller
Camden National Bank
05.2022 - 03.2023
Stay at Home Parent
Stay At Home Mom
03.2021 - 05.2022
Cashier
Lowe’s
09.2019 - 03.2021
Cashier
Big Lots
03.2019 - 09.2019
Stay at Home Parent
Stay At Home Mom
03.2015 - 03.2019
Cashier
Big Lots
03.2012 - 10.2013
Producers License - Property And Casualty
Kaplan
Cony High School
Some College (No Degree) - Phlebotomy
KVCC