Ashley Hall
Lufkin,TX
Summary
Dedicated mental health professional with over a decade of experience managing high-volume caseloads of up to 75 clients in outpatient and community-based settings. Expertise in crisis intervention, behavioral health assessments, and skills training for diverse populations, including adults, children, and families. Proven success in managing complex cases, coordinating comprehensive care, and delivering effective services within performance-driven environments. Committed to fostering positive outcomes through compassionate support and evidence-based practices.
Overview
16
16
years of professional experience
1
1
Certification
Work History
Mental Health Clinician – TCOOMMI Program
Burke
Nacogdoches, TX
04.2023 - 04.2026
- Provided services to up to 30 adult clients on probation and parole under the TCOOMMI program
- Managed caseload while coordinating care with probation/parole officers and external agencies
- Conducted assessments, monitored compliance, and supported clients in meeting legal and treatment requirements
- Delivered skills training and interventions to reduce recidivism and improve functioning
- Maintained detailed documentation in accordance with state and program standards
Mental Health Clinician
Burke
Nacogdoches, TX
10.2015 - 04.2023
- Managed a high-volume caseload of up to 75 clients in an outpatient mental health setting
- Conducted crisis interventions and risk assessments to ensure client safety and appropriate care
- Provided skills training aligned with Person-Centered Recovery Plans to improve functioning and symptom management
- Educated clients and families on diagnoses, medications, and treatment plans using HHSC-approved resources
- Completed ongoing assessments, documentation, and service delivery in compliance with state and organizational standards
- Collaborated with interdisciplinary teams to support continuity of care
Case Manager
Grace Manor
Center, TX
12.2013 - 09.2015
- Coordinated services for foster children, foster families, and therapeutic placements
- Managed a caseload of 30 clients, including group homes and therapeutic homes
- Developed and monitored individualized Plans of Service to improve stability and reduce behavioral concerns
- Collaborated with families and service providers to ensure effective care coordination
Tanning Consultant
Sunset Beach
Nacogdoches, TX
05.2012 - 06.2014
- Built strong client relationships through effective communication and customer service
- Educated clients on health and safety practices to minimize risks
Server
Duke’s
Lakeport, TX
05.2010 - 06.2014
- Followed TABC guidelines and safety procedures
- Delivered exceptional customer service in high-volume dining environment.
Education
Bachelor of Arts - Psychology
Stephen F. Austin State University
Nacogdoches, TX12-2013
Skills
- Clinical Skills
- Crisis Intervention & Risk Assessment
- Behavioral Health Assessments
- Treatment Planning & Skills Training
- Case Management
- Motivational interviewing
- Trauma-informed care
- Problem-solving
- Netsmart
- Anasazi
- Microsoft Office (Word, Excel, Teams)
Certification
- Texas CANS (Ages 6–17)
- Texas ANSA
- SAMA (Aggression Management)
- CPR/First Aid
ADDITIONAL INFORMATION
- Trained in Suicide Screening & Assessment
- Strong verbal and written communication skills
- Nominated for Case Manager of the Year (TFFA Annual Conference, 2014)
Timeline
Mental Health Clinician – TCOOMMI Program
Burke
04.2023 - 04.2026
Mental Health Clinician
Burke
10.2015 - 04.2023
Case Manager
Grace Manor
12.2013 - 09.2015
Tanning Consultant
Sunset Beach
05.2012 - 06.2014
Server
Duke’s
05.2010 - 06.2014
Bachelor of Arts - Psychology
Stephen F. Austin State University