Ashley Hansen
Reno,NV
Summary
I have been a licensed esthetician for 12 years and have been solo for 3. I now carry my Advanced Esthetics license. I am organized and dependable, successful at managing multiple priorities with a positive attitude. I am hardworking and enthusiastic about learning to be a sales representative for Hydrinity.
Overview
14
14
years of professional experience
Work History
Esthetician
The Skin Studio
10.2020 - Current
- Educated clients on treatment options.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Fostered friendly, warm, and exceptional customer experience.
- Advised clients on proper home-care regimens.
- Promoted business via social media to generate leads and maximize brand identity.
- Fulfilled customer shipping needs by completing all purchase orders and customer invoices.
- Evaluated sales reports and financial statements to manage cash flow and develop techniques to improve business.
Esthetician
Stilwater Spa Hyatt Regency Lake Tahoe
04.2014 - Current
- Fostered friendly, warm, and exceptional customer experience.
- Providing services related to skin care , including facial and body treatments , scrubs , waxing and cosmetic make-up
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual guests to address specific skin care needs.
- Provides sincere service through actions that display self-confidence, grace and courtesy to guests and colleagues
Esthetician
Dolce Vita Wellness Spa
11.2018 - 06.2019
- Fostered friendly, warm, and exceptional customer experience.
- Recommended retail products for at-home use.
- Developed customized facial treatments for individual clients to address specific skin care needs.
- Analyzed skin condition and made appropriate product recommendations.
- Created repeat business by developing long-term relationships with regular customers.
Esthetician International Orange
Balance Holistic Health Spa
07.2013 - 03.2014
- Analyzed skin condition and made appropriate product recommendations.
- Performed facials and waxing in high end luxury day spa
- Mixed custom enzymes per clients needs
- In-depth skin analysis, educated client on home care products and usage, maintained cleanliness of facial rooms and dispensary.
Spa Client Coordinator
Nordstrom
06.2012 - 11.2012
- Assist with reservations, confirmation of services, checking-in and checking-out of guests, providing service and facility information, assisting with spa retail purchases
- Providing superior level of customer service to all spa guests
Esthetician
International Orange
01.2012 - 07.2012
- Perform facials and waxing in high end luxury day spa, mix custom enzymes per clients needs, use of facial machines, in depth skin analysis, educate client on home care, maintain cleanliness of facial rooms and dispensary, and provide exceptional customer service to make client feel comfortable and relaxed.
Guest Relations Coordinator
The Ritz-Carlton Destination Club
07.2010 - 12.2011
- Daily interactions with Members, Guests, and Prospective Members to meet and anticipate requests, provide property and local information, and product knowledge
- Set up and attended large and small-scale marketing events for members and prospective members
- In charge of all gifting for on property member arrival gifts
- Department point-person for all prospective member preview packages, organization of previews, as well as meet and greet of preview arrivals.
Spa Front Desk Agent
The Ritz, Carlton Lake Tahoe
11.2009 - 07.2010
- Opening staff at a luxury, 17,000 square foot Spa; facilitated all aspects of confirmed and prospective guests of the spa, including, but not limited to, reservation assistance, confirmation of services, checking-in and checking-out of guests, providing service and facility information, assisting with spa retail purchases
- Provide superior level of customer service to all spa guests, assessing and anticipating Spa needs according to guests requests, and problem-solving for opportunity guests.
Education
CA - Esthetician
Cinta Aveda Institute
San Francisco, CA11.2012
Bachelor of Science (B.S - Recreation and Tourism Management, Systems Management
San Diego State University
San Diego, CA06.2009
Skills
- Outstanding Client Care
- Dermaplaning
- Facial Massages
- Microchanneling
- Microcurrent
- HydraFacial
Timeline
Esthetician
The Skin Studio
10.2020 - Current
Esthetician
Dolce Vita Wellness Spa
11.2018 - 06.2019
Esthetician
Stilwater Spa Hyatt Regency Lake Tahoe
04.2014 - Current
Esthetician International Orange
Balance Holistic Health Spa
07.2013 - 03.2014
Spa Client Coordinator
Nordstrom
06.2012 - 11.2012
Esthetician
International Orange
01.2012 - 07.2012
Guest Relations Coordinator
The Ritz-Carlton Destination Club
07.2010 - 12.2011
Spa Front Desk Agent
The Ritz, Carlton Lake Tahoe
11.2009 - 07.2010
CA - Esthetician
Cinta Aveda Institute
Bachelor of Science (B.S - Recreation and Tourism Management, Systems Management
San Diego State University
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