Ashley Hansz
Iowa Falls,IA
Summary
Organized and dependable candidate successful at managing multiple priorities with positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
1
1
Certification
Work History
Direct Support Professional
Access Inc
Hampton, IA
09.2021 - 12.2021
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Updated patient files with current vitals, behaviors and other data relevant to treatment planning.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Direct Support Professional
Optimae Life Services
Eldora, IA
04.2021 - 09.2021
- Assisted disabled clients to support independence and well-being.
- Maintained clean, safe and well-organized patient environment.
- Monitored progress and documented patient health status changes to keep care team updated.
- Administered medication as directed by physician.
- Assisted with daily living activities, running errands and household chores.
- Cooked meals and assisted patients with eating tasks to support healthy nutrition.
Assistant Store Manager
SKECHERS Factory Outlet
Altoona, IA
03.2020 - 09.2020
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Assistant Store Manager
Little Padded Seats
West Des Moines, IA
03.2013 - 10.2014
- Maintained positive customer relationships by responding quickly to customer service inquiries.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Responded to customer concerns, working with manager to significantly raise customer satisfaction ratings.
- Supervised and evaluated staff, enabling them to improve skills, achieve daily objectives and attain advancement.
Sales Associate
Toys"R"Us
Des Moines, IA
10.2009 - 05.2010
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Provided positive first impressions to welcome existing, new and potential customers.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions regarding sizing, accessories and proper care for merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
Education
High School Diploma -
Southeast Polk High School
Pleasant Hill, IA05.2007
Skills
- Service Documentation
- Client Records Management
- Verbal and Written Communication
- Time Management
- Finance and Accounting Oversight
- Complaint Resolution
- Customer Service
- Administrative Management
Certification
- First Aid/CPR Certified- expires 09/2023
- Medication Management Training - October 2021
- Child Abuse Mandatory Reporter Training - Iowa Department of Human services- Issued July 2021
- Dependent Adult Abuse Mandatory Reporter Training- Iowa Department of Human Services- Issued July 2021
Timeline
Direct Support Professional
Access Inc
09.2021 - 12.2021
Direct Support Professional
Optimae Life Services
04.2021 - 09.2021
Assistant Store Manager
SKECHERS Factory Outlet
03.2020 - 09.2020
Assistant Store Manager
Little Padded Seats
03.2013 - 10.2014
Sales Associate
Toys"R"Us
10.2009 - 05.2010
High School Diploma -
Southeast Polk High School
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