Ashley Hardy

• Conducted intake assessments to evaluate behavioral health needs and establish appropriate outpatient treatment plans.
• Delivered individual and group therapy using evidence-based interventions for diverse client populations.
• Documented clinical progress, treatment goals, and session notes in accordance with behavioral health standards.
• Collaborated with multidisciplinary care teams to coordinate services and support continuity of care.
• Monitored client progress and adjusted interventions to strengthen engagement and treatment outcomes.

• Managed front-desk communications, greeting visitors and routing calls to appropriate crisis support staff.
• Prepared confidential documents, intake forms, and correspondence with accuracy and discretion.
• Updated client records and administrative files while maintaining compliance with privacy requirements.

• Processed patient records, maintaining accurate filing and document retrieval for clinical staff.
• Entered demographic and insurance information into electronic systems with strong attention to detail.
• Answered incoming calls and routed requests to appropriate departments.
• Verified chart information and updated records to ensure completeness and accuracy.
• Assisted patients and visitors with directions, questions, and administrative needs professionally.

• Connected clients with housing, medical, financial, and social support resources.
• Monitored client progress and adjusted service plans based on changing needs.
• Collaborated with families, providers, and agencies to strengthen continuity of care.

Licensed Independent Clinical Social Worker (LICSW)- State of Alabama, License # 7133C