Ashley Harrison

Verifies patients insurance and submits clean and accurate claims to insurance companies.

• Maintains professional communication while in patient files.
• Submits authorizations for DME to various insurance companies.
• Handles insurance responses to authorizations whether approved or denied.
• Assists in maintaining the Billing Matrix which holds sensitive information for hundreds of carriers.
• Has trained over 20 employees. Leads benefit verification, billing, and authorization trainings for trainees multiple times weekly.
• Reworks denials by working claim statuses, submitting appeals and correcting claims.
• Led by example in all aspects of work, instilling a strong sense of professionalism and dedication within the team.
• Improved team performance with regular evaluations, constructive criticism, and targeted coaching sessions.
• Trained new employees in specific job requirements.

• Maintained Life insurance licenses in 9 states including CO, OK, TX, KS, NB, MO, AK, SC, and OR
• Managed small team of 5 members, team building, met sales goals weekly
• Product knowledge, analytical and organizational skills
• Strong interpersonal and strong communication skills
• Proficient in MS Office products, hybrid in office and work from home position.

• Maintained immaculate cleanliness standards, following strict sanitation guidelines for food safety compliance.
• Delivered outstanding customer service by addressing concerns promptly and professionally, resulting in satisfied patrons.
• Reduced food waste by properly storing, rotating, and managing inventory of fresh produce and ingredients.
• Increased repeat business with exceptional attention to detail in crafting visually appealing salad presentations.

• Earned and Maintained CPI (Crisis Prevention Intervention),First Aid, and Special Needs certifications
• Modeled and taught basic and advanced social skills, conflict management techniques and study approaches to special needs students
• Managed daily attendance and reported absences to Medicaid for financial handlings
• Attended in-services, workshops and seminars.
• Assisted students with special needs during transportation, ensuring their comfort and wellbeing.

• Provided accurate cash handling and timely transactions, ensuring smooth operations at the register.
• Managed inventory and restocked shelves as needed to maintain adequate product availability.
• Maintained a clean and organized store environment for improved customer experience.
• Delivered exemplary customer service and warmly greeted guests.

• Maintained cleanliness of gas station premises, resulting in welcoming environment for customers.
• Ensured accurate cash handling and maintained a balanced register at the end of each shift.
• Successfully deescalated challenging situations involving unhappy or irate customers through active listening skills coupled with problem-solving abilities.
• Built trustful relationships with customers to encourage return visits.