Ashley Hart
Merrillville,IN
Summary
Customer Service Representative of 14 years bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires, ad providing customized solutions to build loyalty.
Overview
14
14
years of professional experience
Work History
Teacher's Assistant
Happy Days Child Care Center
04.2021 - Current
- Promoted learning and social development through structured and unstructured playtime.
- Used patience, skill and various behavior modification techniques to maintain order and safety.
- Helped teacher prepare instructional material and displays.
- Built constructive and open relationships with families with forthright yet friendly communication.
- Maintained clean, neat and hazard-free areas to protect kids, personnel and families.
Cashier
Walmart
02.2011 - 04.2021
- Greeted customers entering store and responded promptly to customer needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Assisted customers with returns, refunds and resolving transaction issues.
- Helped customers complete purchases, locate items and sign up for Walmart credit card.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Built relationships with customers to encourage repeat business.
Education
Associate of Applied Science - Elementary Education
Ivy Tech Community College
Gary, IN05-2015
High School Diploma -
Griffith High School
Griffith, IN06-2008
Skills
- Organizational strengths
- Cash management
- Active Listening
- Courteous demeanor
- Adaptive team player
- Problem-solving abilities
- Customer service and assistance
- Positive attitude
- Calm and patient demeanor
- Attention to detail
Timeline
Teacher's Assistant
Happy Days Child Care Center
04.2021 - Current
Cashier
Walmart
02.2011 - 04.2021
Associate of Applied Science - Elementary Education
Ivy Tech Community College
High School Diploma -
Griffith High School
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