Ashley Hartman
Indianapolis,IN
Summary
Dynamic healthcare leader with extensive experience in the management of oncology, infusion, and mammography services. Expertise in overseeing multi-million-dollar operations, maintaining accreditation standards, and leading strategic expansions. Adept at optimizing clinical and operational processes to improve efficiency and patient outcomes. Strong leadership and collaboration skills demonstrated through a proven track record of driving team engagement, managing complex budgets, and fostering relationships with key stakeholders across healthcare disciplines.
Overview
15
15
years of professional experience
Work History
Director of Cancer Services
IU Health West Hospital Cancer Center
01.2022 - Current
- Oversee the day-to-day operations of Radiation Oncology, Infusion Center, and Mammography departments, ensuring compliance in all areas of healthcare standards, regulations, and excellence in patient care
- Maintain the Commission on Cancer and National Accreditation Program for Breast Centers accreditations, ensuring compliance with rigorous standards and improving patient outcomes
- Led the $3.5 million expansion of the Cancer Center, creating new Hematology Oncology clinic space, 11 infusion bays, and a state-of-the-art compounding pharmacy, enhancing patient access to critical oncology services
- Developed and implemented integrated processes between referring physicians and infusion centers, improving care coordination and operational efficiency
- Achieved Gallup Team Member Engagement scores in the 80th percentile for the Healthcare and Social Assistance industry, demonstrating strong leadership in team collaboration, culture, and engagement
- Managed an operating budget of $94,422,545 across three departments: Infusion Center: $15,403,057, Mammography: $24,260,199, Radiation Oncology: $54,759,289
- Cultivate and maintain strategic relationships with key stakeholders in revenue cycle, pharmacy, physician practices, and imaging to drive operational success and financial sustainability.
Manager of Operations
IU Health West Hospital Cancer Center
12.2020 - 01.2022
- Oversees day to day clinic operations for Radiation Oncology and Mammography Department
- Directed initiatives to improve work environment, company culture or overall business strategy.
- Works closely with physicians and administrative leaders to improve clinic processes and patient experience
- Accountable for financial performance, resource utilization, growth in business, and quality outcomes
- Plans and manages utilization of resources
- Space and asset planning for non-capital purchases planning committee member for regional hospitals
- Responsible for budget monitoring, performance, expenses, etc for cancer center.
Project Manager- Deployment Leader
IU Health West Hospital
01.2016 - 01.2019
- Leads and trains Value Stream and Department level process improvement and strategic initiatives
- Experience with Med/Surg, Emergency Department, Orthopedics, Rehab Services, Respiratory, Pharmacy, Oncology, Imaging
- Data Collection and Analysis of hospital wide and department based metrics
- Facilitation and Management of collaborative team projects
- Responsible for training and coaching problem solving techniques and methodologies
- Provides coaching to develop leaders and team members at all levels of the organization
- Led onboarding efforts of new department hires
- Trained through Simpler Consulting lean certification program in receiving Green, Bronze, and Silver certifications.
Quality Coordinator
IU Health West Hospital
01.2015 - 01.2016
- Disease specific patient education (Heart Failure and COPD)
- Readmission Data Collection and Analysis
- Documentation Auditing and Reporting
- Multidisciplinary Project Coordination
- Team Leader for process improvement project, Standard Care Pathways.
Registered Respiratory Therapist
IU Health West Hospital
01.2011 - 01.2015
- Direct patient care in special care nursery, pediatrics, and adult critical care
- Leader of clinical practice committee
- Documentation auditing
- Budget control projects.
Clinical Specialist-Respiratory Therapist
IU Health University Hospital
01.2012 - 01.2013
- Training and development of new hires
- Annual competency based training
- Involvement in clinical practice committee
- Development of continuing education credential courses
- Direct patient care in special care nursery and adult critical care.
Registered Respiratory Therapist
UC Health
01.2010 - 01.2011
- Adult critical care.
Education
Master in Healthcare Administration -
Indiana Wesleyan University
01.2015
Bachelor of Science in Respiratory Therapy - undefined
Indiana University
01.2010
Skills
- Oncology Services Management
- Budget Management & Financial Analysis
- Accreditation (CoC, NAPBC) Compliance
- Team Leadership & Engagement
- Strategic Planning & Execution
- Healthcare Process Improvement
- Stakeholder Collaboration & Management
- Expansion & Development of Clinical Services
- Multimillion-Dollar Project Leadership
Timeline
Director of Cancer Services
IU Health West Hospital Cancer Center
01.2022 - Current
Manager of Operations
IU Health West Hospital Cancer Center
12.2020 - 01.2022
Project Manager- Deployment Leader
IU Health West Hospital
01.2016 - 01.2019
Quality Coordinator
IU Health West Hospital
01.2015 - 01.2016
Clinical Specialist-Respiratory Therapist
IU Health University Hospital
01.2012 - 01.2013
Registered Respiratory Therapist
IU Health West Hospital
01.2011 - 01.2015
Registered Respiratory Therapist
UC Health
01.2010 - 01.2011
Master in Healthcare Administration -
Indiana Wesleyan University
Bachelor of Science in Respiratory Therapy - undefined
Indiana University
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