Ashley Harward
Dallas,TX
Summary
Customer-focused professional with a passion for delivering exceptional service. Strong interpersonal skills with a talent for effectively addressing concerns. Committed to improving customer satisfaction and driving positive outcomes for all parties involved.
Overview
16
16
years of professional experience
Work History
Grade Level Coordinator
Plano ISD
Plano, TX
08.2018 - 05.2023
- planned and executed grade level parties
- formulated strategies for students to use rewards in a learning format
- created and developed seasonal displays
- aided teachers in grade level and schoolwide activities
Wholesale Showroom Owner
thirty2thirty, llc
Dallas, TX
10.2007 - 10.2017
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
- Served as a liaison between designers and buyers.
- Maintained relationships with buyers/store owners by providing superior customer service.
- Assisted in the development of a visual merchandising plan for stores
- Organized promotional events to showcase products and increase brand awareness.
- Analyzed feedback from customers to improve product quality and design features.
- Attended trade shows to network with industry professionals.
- Conducted regular store visits to assess customer satisfaction levels and identify opportunities for improvement.
- Recommended merchandise to customers based on needs and preferences.
Education
Bachelor of Science - Family And Consumer Sciences
East Central University
Ada, OK12-2000
Skills
- Product Merchandising
- Customer Relationship Building
- Product and service knowledge
- Territory Sales
- Account Servicing
- On-site product demonstrations
Timeline
Grade Level Coordinator
Plano ISD
08.2018 - 05.2023
Wholesale Showroom Owner
thirty2thirty, llc
10.2007 - 10.2017
Bachelor of Science - Family And Consumer Sciences
East Central University