ASHLEY HAWN
Spirit Lake,IA
Summary
Sales professional prepared for driving revenue and growth. Proven success in cultivating client relationships and closing deals. Effective team collaborator, adaptable, and focused on achieving results. Skilled in negotiation and communication, valued for reliability and flexibility.
Overview
11
11
years of professional experience
Work History
Massage Therapist
Self Employed LMT
09.2014 - Current
- Developed and maintained positive relationships with clients through professional communication and follow-up to increase satisfactions and build rapport.
- Booked appointments, answered phones, greeted clients, handled payments, and created client service tickets.
- Researched new techniques to stay up to date with trends and developments in massage therapy industry.
- Fostered a positive and calming atmosphere in the treatment room, allowing clients to feel comfortable and at ease during their sessions.
Bookkeeping Assistant
Sam Wedeking Excavating, Inc.
01.2014 - 12.2023
- Responded to customer inquiries with professionalism, ensuring clarity and satisfaction in all interactions.
- Managed accounts receivable and payable processes to ensure timely and accurate financial transactions.
- Processed payroll and tax documentation accurately to ensure compliance with financial regulations.
- Managed incoming and outgoing phone communications to support efficient office operations.
Bookkeeping and Administration
Jennings Tow and Repair
01.2017 - 07.2023
- Resolved client issues through tailored solutions, ensuring satisfaction and loyalty.
- Performed basic accounting, payroll and bookkeeping services to manage business operations
- Entered deposits, credit card charges and sales to facilitate cash management
- Responded to inquiries from IRS, state and other tax authorities to minimize additional interest and penalty charges
Education
Bachelor of Science - Accounting And Business Administration
Buena Vista University
Storm Lake, IA01.2019
Skills
- Superior Attention to Detail
- Analytical Reasoning
- Professionalism and ethics
- Social skills
- Customer consultation
- Relationship building and management
- Business management
- Administrative procedures
- Payroll/AR/AP
Timeline
Bookkeeping and Administration
Jennings Tow and Repair
01.2017 - 07.2023
Massage Therapist
Self Employed LMT
09.2014 - Current
Bookkeeping Assistant
Sam Wedeking Excavating, Inc.
01.2014 - 12.2023
Bachelor of Science - Accounting And Business Administration
Buena Vista University
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