Ashley Hayhurst
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment. Extensive knowledge in immunizations and patient care-newborn to geriatric.
Overview
14
14
years of professional experience
1
1
Certification
Work History
CMA II
UNC Primary Care At Chatham
11.2015 - Current
- Utilized electronic health record systems proficiently for accurate documentation of patient encounters, diagnoses, treatments, and follow-up appointments.
- Administered medications and immunizations accurately and safely under physician supervision, reducing the risk of adverse reactions or complications.
- Supported physicians during invasive procedures by preparing relevant equipment and supplies as well as maintaining a sterile environment throughout the process.
- Implemented efficient inventory management systems for medical supplies and immunizations, reducing waste and ensuring availability of necessary resources.
- Effectively triaged incoming calls and messages from patients seeking advice or appointment scheduling, ensuring timely access to needed care.
- Provided compassionate care to patients during routine appointments, emergency situations, and surgical procedures.
- Educated patients on preventative care measures, contributing to improved overall health outcomes for individuals served. Help patients with referrals to get scheduled.
- Demonstrated excellent interpersonal skills when communicating with patients from diverse backgrounds, fostering trustful relationships crucial for providing high-quality healthcare services.
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Direct patients to exam room. Obtained medical history, medication information, symptoms, allergies and vital signs along with reason for visit.
- Called and faxed/e-faxed pharmacies to submit prescriptions and refills.
- Scheduled appointments.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Verified patient insurance coverage and collected required co-payments at check in and out.
- Completed EKGs and other tests based on patient presentation in office.
- Oriented and trained new staff on proper procedures and policies.
- Updated inventory, expiration and vaccine logs to maintain current tracking documentation. Reconciliation and ordering of vaccines through NCIR.
Clinical Assistant
FastMed Urgent Care
07.2015 - 11.2015
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Improved patient satisfaction by handling queries and concerns with empathy and professionalism.
- Assisted patients with basic care needs.
- Ensured accurate documentation of vital signs, symptoms, and medical histories for informed decision-making by healthcare providers.
- Preforming phlebotomy, drug screens, CLIA-waived testing, X-rays.
Customer Service Representative
Holmes Oil Company
05.2011 - 07.2015
- Preforming cashier duties and customer relations.
- Cleaning and stocking the facility.
- Training new team members as well as working as an efficient team member.
- Started training to be an assistant manager.
Customer Service Representative
Kangaroo Express
06.2010 - 05.2011
- Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
- Cashier duties along with cleaning and stocking.
- Training new teammates along with being an efficient teammate.
Education
Associate of Applied Science - Medical Assisting
Central Carolina Community College
Sanford, NC05.2017
Diploma in Medical Assisting - Medical Assisting
Central Caroling Community College
Sanford07.2015
High School Diploma -
Northwood High School
Pittsboro, NC06.2005
Skills
- Vital signs monitoring
- Patient-focused care
- HIPAA Compliance
- Equipment Sterilization
- Reliable team player
- Specimens collection and processing
- Maintaining confidentiality
- CPR
- Immunization Administration
- Inventory and supply management
- Electronic Medical Records
- Adaptable
Certification
- CMA - Certified Medical Assistant AAMA
Timeline
CMA II
UNC Primary Care At Chatham
11.2015 - Current
Clinical Assistant
FastMed Urgent Care
07.2015 - 11.2015
Customer Service Representative
Holmes Oil Company
05.2011 - 07.2015
Customer Service Representative
Kangaroo Express
06.2010 - 05.2011
Associate of Applied Science - Medical Assisting
Central Carolina Community College
Diploma in Medical Assisting - Medical Assisting
Central Caroling Community College
High School Diploma -
Northwood High School
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