Stephanie Christopher
Jacksonville,NC
Summary
Highly motivated and committed Medical Assistant with proven history of superior performance at individual, team and organizational levels. Multitasks and prioritizes workloads with little or no supervision. Detail-oriented professional looking to bring medical background and team-building skills to deadline-driven environment.
Overview
27
27
years of professional experience
Work History
CMA II
Novant Health Heart And Vascular Institute
2023.03 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Collected and documented patient medical information such as blood pressure and weight.
- Called and faxed pharmacies to submit prescriptions and refills.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Communicated clearly and effectively with patients to verify information, determine purpose of visit and record medical history.
Certified Medical Assistant II
Novant Health Family Medicine
2017.12 - 2023.03
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Enhanced patient outcomes by providing knowledgeable education on procedures, medications, and other physician instructions.
- Kept medical supplies in sufficient stock by monitoring levels and submitting replenishment orders before depleted.
- Assisted with routine checks and diagnostic testing by collecting and processing specimens.
- Conducted preliminary patient evaluations measuring weight, temperature and blood pressure.
Clinical Supervisor
Med First Immediate Care And Family Practice
2013.01 - 2017.12
- Assessed patients, determined needs and managed care.
- Monitored, analyzed, and corrected staff performance and worked with nurse manager to raise standards of practice.
- Lead and directed clinical personnel and support staff for seventeen clinics in Jacksonville, Wilmington, Raleigh, and surrounding areas.
- Developed and adjusted work schedules for staff.
- Developed improvement plans to solve problems and improve lagging areas.
Medical Assistant Instructor
Caring For Life
2014.01 - 2016.12
- Maintained detailed records of student attendance, participation, and performance for accurate evaluation and feedback purposes.
- Improved student comprehension by implementing interactive and hands-on learning techniques in the curriculum for Medical Assisting concepts.
- Identified areas of improvement within the curriculum through careful analysis of student feedback surveys, making adjustments as necessary for optimal learning outcomes.
- Regularly assessed student progress, adjusting lesson plans as needed to address individual needs and improve overall understanding.
Clinic Supervisor/CMA/Med Recs/Referrals
Community Health Network
1997.01 - 2012.12
- Delegated tasks to staff members, monitored completion of all duties and provided support to enhance performance.
- Improved clinic efficiency by streamlining patient intake processes and implementing electronic health records.
- Collaborated with other healthcare professionals to develop multidisciplinary treatment plans for complex cases.
- Communicated with patients, asked appropriate questions and employed active listening to determine best care.
- Active member on Domestic Violence Task Force, Environment of Care Committee, Quality Management meetings, Clinical Operations, President of the Employee Association, Member of the Electronic Health Records Core Team.
Education
Master of Arts - Biblical Studies
Living Waters Christian
Richlands, NC 06.2024
Bachelor of Arts - Biblical Studies
Living Waters Christian
Richlands06.2023
Certified Medical Assistant
J.H. Thompson Academies
Erie11.1997
Skills
- Medical Terminology
- HIPAA Compliance
- Inventory and Supply Management
- Electronic Health Records
- Patient Documentation
- Vital Sign Monitoring
- Phlebotomy
- Equipment Sterilization
- Simple Dressings
- Chronic Disease Management
- CPR
- Sterile Technique
- Direct Patient Care
- Patient Relations
Timeline
CMA II
Novant Health Heart And Vascular Institute
2023.03 - Current
Certified Medical Assistant II
Novant Health Family Medicine
2017.12 - 2023.03
Medical Assistant Instructor
Caring For Life
2014.01 - 2016.12
Clinical Supervisor
Med First Immediate Care And Family Practice
2013.01 - 2017.12
Clinic Supervisor/CMA/Med Recs/Referrals
Community Health Network
1997.01 - 2012.12
Master of Arts - Biblical Studies
Living Waters Christian
Bachelor of Arts - Biblical Studies
Living Waters Christian
Certified Medical Assistant
J.H. Thompson Academies
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