Driven Certified Medical Assistant with extensive experience in patient care and medical administrative tasks, demonstrated at Atrium Health and other reputable institutions. Proficient in trilingual communication (English,Spanish, and Arabic), and skilled in EMT Basic and CPR/AED protocols. Excelled in improving patient satisfaction and streamlining clinical operations, showcasing a blend of technical expertise and compassionate care. Ordering office supplies, training all new employees and keeping up with the safety manual.
Primary Purpose
Responsible for assisting the physician and/or Advanced Care Practitioner (ACP) with patient care, patient intake at office visits documentation, vaccine and medication administration, clerical, clinical, environmental, and organizational tasks. Assists with appointment scheduling and maintaining medical record.
· Demonstrates the knowledge and skills necessary to provide care for adult, and/or geriatric population of patients, as pertinent to the scope of the specialty of the office setting.
· Pre-visit planning with providers and care team.
· Follow the patient intake/rooming work in place at the practice.
· Medication administration, including injections.
· Check vital signs, height, and weight.
· Assist with reviewing medication history and updating medication list.
· Assist with satisfaction of pertinent health maintenance requirements.
· Point of Care testing (POCT) per standing order or provider order.
· Utilizes standard precautions, complies with CHS Policies; Occupational Safety and Health Administration (OSHA) standards; Clinical Laboratory Improvement Amendments (CLIA) regulations; and The Joint Commission (TJC), Division of Facility Services (DFS), and other Regulatory Agency standards as applicable to the practice.
· Reports patient's condition and reaction to the provider following procedures, medication administration, or treatments. · Assists with patient inquiries for prescription refills, appointment scheduling, and referral authorization as needed.
· Participates in electronic documentation of care at the direction of the provider.
· Completes CLIA approved waived laboratory tests and practice-specific diagnostic testing in adherence to CLIA standards. Performs Quality Control and maintenance for Point of Care in-office, and assisting with biopsy procedures.
Completes lab requisitions and prepared specimens for pick-up.
· Responsible for monitoring inventory and stock medications, and emergency medications/equipment specific to the practice setting.
· Ensures that all ordered laboratory and diagnostic tests are tracked and logged, and that the provider is presented with all test results.
Train all new employees, ordering clinical office supplies, and keeping up with the safety manual.
Certified Medical Assistant
American Heart Association (AHA) BLS
Completion of an accredited Medical Assistant program
EMT Basic Certification, CPR/AED
Fluent in English
Fluent in Spanish
Fluent in Arabic
CMA-AAMA
BLS