Ashley Hebert
Pasco
Summary
Results-driven Administrative Professional with expertise in database management and project coordination. Proven track record in enhancing operational efficiency and managing diverse administrative tasks. Skilled at supporting employees in crisis and facilitating communication among teams, medical staff, and management. Committed to meeting team goals and deadlines while delivering value to workforce safety and support.
Overview
11
11
years of professional experience
Work History
Administrator
WRPS/H2C
Richland
09.2024 - Current
- Basic computer skills including Excel, PowerPoint, adobe
- Managed daily administrative tasks to ensure smooth office operations of Safety integration and Industrial Safety
- Coordinated scheduling and calendar management for senior leadership.
- Conducted research to support project initiatives and decision-making processes.
- Created drafts for GHA Initiatives
- Coordinated and responded to all initiatives turned in and was main point of contact for awards
- Streamlined communication between departments to enhance collaboration and workflow.
- Handled sensitive information discreetly, maintaining strict confidentiality at all times as required by company policy or legal regulations, including case management meetings as well as trips to onsite medical for employee injuries.
- Conducted injury response reports in a timely manner for injury reporting
- Support employees and accompany employees with injuries as a health safety advocate at our onsite and off site medical, ensuring the employee is heard and i get all information needed to share back with our case management team, i communicate all safety concerns to Safety Professional
- Sharing all injury/illness resources for workers in crisis, communicating effectively with workers,case management staff , medical staff and management
- Conducting direct support in case management processes, maintaining responsibility of supporting Action Requests involving safety related situations pertaining to employee injuries
- Analyzing, developing and participating investigations and assessments for case management
- Ordering of supplies through Hanford SOS
- Ordering of MR's(Material Requests) for Safety Integration and Industrial Safety
- Managed office inventory levels, ensuring adequate supplies were available while minimizing waste and unnecessary spending.
- Maintaining and tracking safety recognition budget, including budget information for all safety awards and inventory
- Entering and organizing all safety award inventory and tracking all inventory properly
- Participating, prepping and organizing in the Stepping Stones for managers and stepping stones classes, as well as new hire,
- Involved in arranging and organizing speakers for the council meetings
- Knowledge of Hanford EJTA's: creating annual reviews
- Scanning and copying-basic data information into Hanford computer systems
- Facility Safety walkdowns, of onsite and off site buildings, including completion of OPT (tracking) and any on the spot or AR's that need to be completed.
- WSV (Work site visits) with on site hanford medical team (IHA) Organizing and creating document for WSV's)
- Managed scheduling for staff to ensure optimal time management and productivity.
- Preparing presentations for Stepping Stones, Stepping Stones for Managers and for PAPC (President's Council)
- Coordinated task delegation to enhance workflow efficiency. for Managers in Safety Integration and Industrial Safety
- Attending all safety meetings in a proper manner
- Hanford policies and procedures
- Rosters for all safety meetings for Safety Integration and Industrial Safety
- Safety Integration Trainings, including OHSA recordkeeping training for Case Management Qualification
- Hanford computer based trainings
- Tracking/Spreadsheets of all Stepping stones classes including managers and for new hires on a biweekly and monthly basis
Family Engagement Liaison
Benton Franklin Head Start
Richland, WA
02.2021 - 09.2024
- Served as the primary point of contact, fostering strong relationships between internal teams and external partners.
- Coordinated multiple projects to ensure timely completion and alignment with organizational objectives, enhancing overall project delivery.
- Maintained industry trend knowledge, sharing insights with colleagues to support continuous improvement initiatives.
- Maintained a high degree of professionalism at all times, representing the organization with integrity in both internal and external interactions.
- Acted as the liaison between upper management and staff members, promoting positive working relationships built on trust.
- Maintained database systems to track and analyze operational data.
- Developed effective improvement plans in alignment with goals and specifications.
- Collected, arranged, and input information into database system.
- Provided clerical support to company employees by copying, faxing, and filing documents.
- Maintained a clean and welcoming office environment, fostering positive impressions among clients and visitors alike.
- Improved customer satisfaction ratings by promptly addressing inquiries via phone, email, or in-person visits.
- Reduced errors in documentation by meticulously proofreading and editing written materials.
- Enhanced team collaboration by effectively scheduling meetings and coordinating calendars for multiple executives.
- Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
- Facilitated smooth communication between departments, acting as a liaison to ensure prompt resolution of issues.
- Monitored and ordered office supplies to prevent shortages. and placed orders.
- Established and updated filing system to streamline document access., entered data and completed other clerical tasks.
- Managed phone and email correspondence and handled incoming and outgoing mail and faxes.
- Assisted coworkers and staff members with special tasks on a a daily basis.
- Created and maintained detailed administrative processes and procedures to drive efficiency and accuracy.
- Continually sought methods for improving daily operations, communications with clients, recordkeeping, and data entry for increased efficiency.
- Cultivated strong customer relationships by responding promptly to inquiries and accommodating unique requests, fostering loyalty and satisfaction.
- Identified and recommended changes to existing processes to improve accuracy, efficiency, and quality service.
- Volunteered to help with special projects of varying degrees of complexity.
- Liaised between clients and vendors and maintained effective lines of communication.
- Established administrative work procedures to track staff's daily tasks.
- Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
- Enhanced office efficiency by organizing and maintaining filing systems, managing appointment schedules, and handling incoming phone calls.
- Contributed to a professional office environment by greeting visitors courteously and directing them to the appropriate personnel or resources.
- Screened and transferred incoming calls, took down messages, and transmitted information and documents to internal personnel.
- Streamlined communication for management by reviewing correspondence, arranging conference calls, and preparing meeting materials.
- Managed document control processes by updating databases, scanning records, and archiving files for easy retrieval.
- Surpassed team goals by partnering with colleagues to implement best practices and protocols.
- Increased office participation in special events by creating a newsletter with detailed calendars and other office updates.
- Executed research tasks to compile and analyze industry information. to collect and record industry data.
- Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
- Promoted a positive work environment through effective communication skills and fostering professional relationships among colleagues.
- Ensured accurate record-keeping with diligent data entry and database management for vital company information.
- Improved document organization with thorough file maintenance, archiving outdated records as necessary for efficient retrieval when needed.
- Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
- Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
- Optimized calendar management for executives by scheduling appointments strategically while considering priorities and minimizing conflicts.
- Facilitated collaboration within team by organizing regular meetings and tracking project progress.
- Monitored office supplies inventory, ensuring availability of essential items without overstocking.
- Enhanced office environment, organizing spaces for better workflow and employee comfort.
- Enhanced communication within the office, establishing a weekly newsletter summarizing key updates and achievements.
- Maintained confidentiality of sensitive information, adhering strictly to data protection regulations.
- Developed a filing system for historical documents, preserving important company records and improving access to information.
- Managed paper and electronic filing systems by routing various documents and taking messages.
- Coordinated outreach programs, increasing community engagement and resource accessibility for families.
- Facilitated communication between families and educational staff, enhancing support for children's development.
Lead Teacher ECEAP Program
Benton Franklin Head Start
Pasco, WA
11.2018 - 02.2021
- Established positive relationships with parents through regular communication regarding student progress, collaborating on strategies for academic success at home and school.
- Demonstrated patience and level-headedness in diverse situations, facilitating student development and personal growth.
- Developed and implemented differentiated instruction strategies to accommodate diverse learning styles, resulting in increased student engagement and success.
- Planned and implemented different daily activities to enhance overall development and growth of every student.
- Conferred with parents on student progress, fostering family involvement and strengthening support systems for students.
- Communicated frequently with parents about student growth and progress, recommending at-home reinforcement to support struggling students.
- Arranged classroom environments based on current educational best practices to enhance student learning.
- Utilized assessment tools to track student progress and identify areas needing intervention.
- Designed lesson plans for teaching staff and worked closely with administration for compliance with state curricula.
- Used data-driven decision-making processes to analyze student performance trends and adjust instructional practices accordingly, leading to improved outcomes.
- Worked with staff members and teachers to design comprehensive and individualized plans to optimize student education.
- Enhanced internal communication by distributing memos, announcements, and newsletters in a timely manner.
- Improved office efficiency by organizing and maintaining accurate filing systems.
- Scheduled conference rooms for meetings while ensuring proper equipment setup which led to smooth-running meetings without any technical disruptions.
- Managed smooth processing of all paperwork to support office productivity.
- Supported executive staff by scheduling appointments, managing calendars, and coordinating travel arrangements to ensure organized and efficient time management.
- Drafted correspondence letters, memos, and emails to ensure clear communication.
- Served as a liaison between parents and staff regarding children and any concerns.
- Prepared and edited documents to produce precise, accurate and professional communication.
- Kept office supplies well organized and sufficiently stocked, placing orders promptly to replenish materials before depleted.
- Promptly received and forwarded incoming communications, such as phone calls, emails, and letters, to appropriate staff.
- Input data into spreadsheets and databases.
- Created and maintained detailed records of all office activities.
Teacher Assistant
ESD123
Pasco, WA
10.2015 - 06.2018
- Promoted a positive learning environment by effectively managing classroom behavior and addressing individual needs.
- Assisted teachers in preparing instructional materials, ensuring alignment with curriculum objectives.
- Supported student learning objectives through personalized and small group assistance.
- Partnered with teacher to plan and implement lessons following school's curriculum, goals, and objectives.
- Responded to student needs and questions promptly.
- Supported teacher in monitoring students during lunch periods, recess, and other non-instructional times to maintain safety and orderliness in and out of the classroom setting.
- Adhered to classroom protocols to keep areas clean, neat, and organized.
- Prepared classrooms daily for optimal learning conditions including clean spaces, organized supplies, and appropriate technology setup.
- Cultivated core values such as kindness, respect, compassion and integrity within students.
- Maintained accurate records of student attendance, performance, and assessment results for data-driven instruction adjustments.
- Completed daily reports on attendance and disciplinary performance.
- Copied and organized classroom assignments for distribution to students, ensuring clarity and accessibility.
- Maintained and updated class records for attendance, assignment grades, and course participation scores, ensuring accuracy.
Education
Associate of Applied Science - Education
Spokane Falls Community College
Spokane, WA06-2021
High School Diploma - undefined
River View High School
Kennewick, WA06-2015
Skills
- Administrative Support
- Dispute management
- Record keeping
- File Management
- File management
- Documentation and reporting
- Spreadsheet Management
- Calendar Management
- Meeting planning
- Schedule coordination
- Meeting planning
- Records management
- Logistics Coordination
- Operations Management
- Supply Inventory
- Attention to detail
- File management
- Team collaboration
- Team building and leadership
- Collaboration Techniques
- Active Listening
- Excellent Communication
- Verbal and written communication
- Work prioritization
- Data confidentiality
- Conflict resolution
Timeline
Administrator
WRPS/H2C
09.2024 - Current
Family Engagement Liaison
Benton Franklin Head Start
02.2021 - 09.2024
Lead Teacher ECEAP Program
Benton Franklin Head Start
11.2018 - 02.2021
Teacher Assistant
ESD123
10.2015 - 06.2018
High School Diploma - undefined
River View High School
Associate of Applied Science - Education
Spokane Falls Community College