Summary
Overview
Work History
Education
Skills
Activities
Timeline
Generic

ASHLY HECKARD

Van Buren

Summary

Professional experience includes transcribing disability hearings and operating recording equipment, demonstrating strong attention to detail and proficiency in data entry. Developed effective communication skills through interactions with judges and office personnel, ensuring accurate information flow during hearings. Familiarity with Microsoft Office applications and database systems supports the ability to assist library patrons with technology-related inquiries. Experience in managing participant logistics highlights organizational skills relevant to library operations.

Overview

9
9
years of professional experience

Work History

Future Agent in Training Program

Federal Bureau of Investigation
Fort Smith
04.2016 - 04.2016
  • Company Overview: Future Agents in Training Program Certificate
  • Learned about the important tasks and responsibilities of the FBI.
  • Participated in an activity that taught how to conduct interviews with suspects and witnesses involved in cases.
  • Learned how to take fingerprints at the scene of a crime during a mock bank robbery.
  • Participated in an activity that involved conducting surveillance at a park.
  • Learned about different criminal violations such as Cybercrime, White Collar Crime, and Drug crimes.
  • Future Agents in Training Program Certificate

Intern

Hamilton House
Fort Smith
09.2020 - 11.2020
  • Learned about how forensic interviews with children who have experienced physical or sexual abuse are conducted.
  • Learned about how to fill out the paperwork advocates must go through with the children's family members.
  • Learned how Hamilton House files their records of clients.
  • Learned about who all has access to the recorded interviews.
  • Cleaned/ sanitized family room after each family leaves as well as the detective's interview viewing room.

Verbatim Hearing Reporter

StratComm
Fort Smith
09.2023 - Current
  • Transcribed disability hearings.
  • Operated recording and transcribing equipment using DRAP and HEART software.
  • Developed professional relationships with judges, office personnel, and other reporters.
  • Entered data about the hearings into a database system.
  • Used Microsoft office, Teams, and Excel.
  • Called all participants for hearings
  • Called claimants names in lobby and walked them to the hearing room.

Education

Bachelor of Science - Criminal Justice

University of Fort Smith
12.2020

High School Diploma -

Cedarville High School
Cedarville, Arkansas
01.2017

Skills

  • Microsoft Office
  • Microsoft Teams
  • Fast typing speed
  • Windows
  • Chrome
  • Mac OS
  • Microsoft Word
  • Microsoft Excel
  • Google Docs
  • PowerPoint
  • Social Media (Facebook, Instagram)

Activities

  • Family, Career, and Community Leaders of America (FCCLA), Historian, Secretary, Attended state Conferences, District 1 STAR Events certificate for Live Event Planning Sr
  • National FFA Organization, Earned Greenhand degree, FFA proficiency awards for repair and maintenance, goat production, and firewood.
  • Completer's certificate in Family and Consumer Science Education in High School
  • Completion certificate for participating in WATC, Earned college credits for a Criminal Justice degree while in High School.
  • Cedarville High School Honor Roll Certificate
  • Algebra II medal in High School

Timeline

Verbatim Hearing Reporter

StratComm
09.2023 - Current

Intern

Hamilton House
09.2020 - 11.2020

Future Agent in Training Program

Federal Bureau of Investigation
04.2016 - 04.2016

Bachelor of Science - Criminal Justice

University of Fort Smith

High School Diploma -

Cedarville High School

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