Ashley Hernandez
Clermont
Summary
Dynamic RN Case Manager with a proven track record at Orlando Health South Lake Hospital, excelling in chronic disease management and interdisciplinary collaboration. Enhanced patient outcomes by reducing readmission rates through effective case management and education. Skilled in critical thinking and community resource navigation, fostering resilience in patients facing complex health challenges.
Healthcare professional driven to deliver high-quality patient care and effective case management. Expertise in care coordination and patient advocacy, fostering strong communication and collaboration within multidisciplinary teams. Known for adaptability and results-oriented approach in dynamic healthcare environments.
Experienced with patient care coordination and case management. Utilizes communication and organizational skills to ensure comprehensive care plans. Track record of patient advocacy and efficient resource utilization.
Overview
10
10
years of professional experience
1
1
Certification
Work History
RN Case Manager
Orlando Health South Lake Hospital
09.2023 - Current
- Provided emotional support to patients coping with chronic illness or end-of-life decisions, fostering resilience during difficult times.
- Managed complex cases involving multiple comorbidities, requiring close monitoring and coordination of various healthcare services.
- Educated patients and families on available community resources, facilitating access to necessary support services.
- Served as a key liaison between patients, families, and healthcare providers, fostering open communication and trust among all parties involved in the care process.
- Reduced hospital readmission rates through effective case management and patient education on self-care techniques.
Registered Nurse
Orlando Health
07.2019 - Current
- Utilized critical thinking skills to prioritize nursing interventions based on patients'' acuity levels and individual needs.
- Conducted thorough patient assessments to identify changes in condition, promptly notifying physicians and initiating appropriate interventions when necessary.
- Administered medications safely according to established guidelines while closely monitoring for side effects or adverse reactions requiring intervention.
- Enhanced patient satisfaction by providing compassionate, holistic nursing care that addressed physical, emotional, and spiritual needs.
- Assisted in the training and mentorship of new nursing staff members, contributing to a positive work environment and high-quality patient care.
Nursing Supervisor
University Behavioral Center
10.2016 - 06.2019
- Promoted interdisciplinary collaboration by fostering strong relationships with physicians, therapists, and other healthcare professionals.
- Mentored new nursing staff members to promote adherence to established best practices and foster professional growth.
- Followed all HIPAA rules and regulations regarding patient confidentiality.
- Contributed to positive team dynamics as an approachable supervisor who actively listened to concerns from both patients and nurses.
- Managed staffing needs efficiently by creating flexible schedules that maximized coverage during peak times without exceeding budget constraints.
Registered Nurse
Covenate Care
06.2015 - 10.2015
- Prevented the spread of infections by consistently adhering to strict infection control protocols and educating patients on proper hygiene practices.
- Collaborated with interdisciplinary teams to develop comprehensive treatment plans for complex patients with multiple comorbidities.
- Implemented evidence-based fall prevention strategies, resulting in a significant decrease in patient falls within the unit.
- Educated family members and caregivers on patient care instructions.
- Offered exceptional care and support to individuals recovering from acute incidents and dealing with chronic conditions.
Education
Nursing
Med Tech Collage
Fort Wayne, IN04-2015
Skills
- Chronic disease management
- Discharge planning
- HIPAA compliance
- Multidisciplinary approach
- Home care management
- Clinical assessment
- Community resources
- Case management
- Critical thinking
- Interdisciplinary collaboration
- Accurate documentation
- Attention to detail
Accomplishments
Successful implementation of LPN's into the acute care environment via reintroduction pilot, and program structuring.
Certification
- CPI/NCI Training
- BLS
Timeline
RN Case Manager
Orlando Health South Lake Hospital
09.2023 - Current
Registered Nurse
Orlando Health
07.2019 - Current
Nursing Supervisor
University Behavioral Center
10.2016 - 06.2019
Registered Nurse
Covenate Care
06.2015 - 10.2015
Nursing
Med Tech Collage
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