ASHLEY HERNANDEZ
Passaic,NJ
Summary
I am a dependable candidate with experience, problem-solving and organizational skills. Exceptional communicator and team player trained in operating cash registers and serving customers. Goes above and beyond to serve guests and promote loyalty. Outgoing professional with experience handling multiple tasks at once while remaining positive and composed in all types of situations. Offering great computer, customer service and collaboration skills.
Professional in healthcare with solid experience in clinical and administrative duties. Skilled in patient care, medical procedures, and electronic health records. Strong focus on teamwork, adaptability, and delivering high-quality results. Reliable in fast-paced environments and adept at supporting medical staff and patients effectively.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Medical Assistant
Gmed Health Care
Clifton, NJ
09.2024 - Current
- Sanitized, restocked, and organized exam rooms and medical equipment.
- Obtained client medical history, medication information, symptoms, and allergies.
- Assisted in patient intake, ensuring accurate data collection and efficient workflow management.
- Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
- Ensured patient safety and comfort during examinations, effectively addressing concerns and answering questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Inserting vitals into chart/ computer.
- Courtesy and confirmation calls, as well as informing patients about lab results and documenting the entire call/ conversation.
- Scheduling/ canceling appointments as well as changing and confirming.
Sales Associate
Pep Boys
Cadwell, NJ
02.2024 - 05.2024
- Greeted customers and provided exceptional customer service.
- Assisted customers with product selection, sizing and styling.
- Provided accurate information about products, prices and services.
- Processed transactions using a point-of-sale system.
- Scheduled appointments for customers over the phone.
- Find a solution to the problems.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
Crew Member
Five Guys
Wayne, NJ
10.2022 - 08.2023
- Performed cashier duties such as taking orders, collecting payments and providing change.
- Processed payments, gave change and issued receipts for orders.
- Maintained cleanliness of work area throughout shift.
- Stocked shelves with food items and supplies as needed.
- Assisted in preparing food items such as sandwiches or salads when necessary.
- Performed opening, closing duties such as restocking supplies and cleaning counters, tables, floors at the end of each shift.
- Greeted customers and provided friendly customer service.
Warehouse Worker
Amazon
Teterboro, NJ
07.2022 - 06.2023
- Organized warehouse space for efficient storage of products.
- Operated scanners, computers, and other equipment to track orders.
- Staged and sorted multiple types of products for loading.
- Tagged and wrote identifying information on containers, boxes and cargo.
Student Phlebotomist
Phlebotomy
Paterson, NJ
11.2021 - 12.2021
- Collected blood samples following strict safety protocols and procedures.
- Assisted in patient preparation and phlebotomy processes.
- Maintained accurate records of patient information and sample handling procedures.
- Operated phlebotomy equipment, ensuring proper functionality and cleanliness.
- Fostered trust among patients by carefully explaining procedures and addressing any concerns or questions before beginning the blood draw.
- Contributed to a safe work environment by consistently maintaining a clean, organized workspace and following infection control procedures.
Front Desk Receptionist
Doubletree By Hilton
Fairfield, NJ
02.2020 - 08.2020
- Greeted customers warmly and made them feel welcome.
- Answered incoming calls, redirected callers to the appropriate personnel or department and took messages as needed.
- Performed data entry into computer systems to maintain accurate records of customer information.
- Provided administrative support such as filing documents, photocopying and scanning materials.
- Processed payments from customers using a variety of payment methods including credit cards, checks and money orders.
Education
High School Diploma -
Passaic High School
Passaic, NJ06-2018
Skills
- Customer Engagement
- Customer Service
- Cash Handling
- Work Ethic and Integrity
- Active Listening
- Adaptable and Flexible
- Creative Thinking
- Sales expertise
- Team Collaboration
- Cooperative Attitude
- Telephone Etiquette
- Store Opening and Closing
- Crew Leadership
- Verbal and written communication
- Salesmanship
- Medical terminology knowledge
- Patient scheduling
- Vital signs monitoring
- EMR / EHR
- Phlebotomy
- CPR
- Appointment setting
- Fluent in Spanish/ English
- Inventory and supply management
- Healthcare software proficiency
Certification
- PT - Phlebotomy Technician
- CPR certified
Languages
English
Full Professional
Spanish
Full Professional
Timeline
Medical Assistant
Gmed Health Care
09.2024 - Current
Sales Associate
Pep Boys
02.2024 - 05.2024
Crew Member
Five Guys
10.2022 - 08.2023
Warehouse Worker
Amazon
07.2022 - 06.2023
Student Phlebotomist
Phlebotomy
11.2021 - 12.2021
Front Desk Receptionist
Doubletree By Hilton
02.2020 - 08.2020
High School Diploma -
Passaic High School
Education and Training
other