Ashley Hernandez
Yonkers,New York
Summary
Motivated professional with expertise in customer service and education. Proficient in communication, problem-solving, and fostering organized environments. Demonstrated ability to support others and manage responsibilities effectively. Committed to enhancing team dynamics and delivering positive experiences.
Overview
3
3
years of professional experience
Work History
Assistant Teacher
Infinite Care
Albany, New York
08.2025 - 05.2026
- Encouraged child development and involvement in activities through positive interactions, ensuring each child felt valued and respected.
- Maintained a safe, welcoming classroom environment, promoting inclusivity and comfort for all students.
- Facilitated small group discussions, fostering engagement and collaboration among students.
Assistant Teacher
The Learning Experience
Tuckahoe, New York
06.2025 - 08.2025
- Engaged students in hands-on activities, fostering collaboration and critical thinking skills.
- Planned and implemented daily lesson plans that improved student engagement and understanding.
- Monitored student progress and provided actionable feedback to teachers for tailored instructional adjustments.
Group Leader
Capital YMCA
Albany, NY
09.2024 - 05.2025
- Taught daily life skills to students, equipping them with practical knowledge for independence.
- Encouraged social interaction among students through diverse group activities, promoting teamwork and collaboration.
- Planned and supervised recreational games to enhance engagement and teamwork.
- Facilitated communication with parents to discuss student progress, enhancing parental involvement in the program.
Store Associate
Champs Sporting Goods
Yonkers, NY
09.2023 - 08.2024
- Assisted customers in selecting and locating merchandise aligned with their preferences.
- Guided customers to desired items by answering store and merchandise questions.
- Crafted appealing merchandise displays to enhance customer engagement.
- Improved customer service feedback scores through outstanding service.
Education
Some College - Psychology And Aspiring Child Development Minor
SUNY At Albany
Albany, NY06-2028
Skills
- Teamwork and Collaboration
- Telephone and email etiquette
- Verbal and written communication
- Classroom management
- Planning and leading activities
- Store operations
- Group leadership
- Retail floor stocking
- Retail sales customer service
Training
- Completed coursework in medical office assisting
- Anatomy
Timeline
Assistant Teacher
Infinite Care
08.2025 - 05.2026
Assistant Teacher
The Learning Experience
06.2025 - 08.2025
Group Leader
Capital YMCA
09.2024 - 05.2025
Store Associate
Champs Sporting Goods
09.2023 - 08.2024
Some College - Psychology And Aspiring Child Development Minor
SUNY At Albany