Ashley Higbee
Herriman,UT
Summary
Over 15 years restaurant experience including serving, bartending and managing in many different types of restaurants and bars from casual breakfast and dinner restaurants to fine dining. I'm experienced in customer service, food/drink preparation, service and cash handling. I'm very fast, friendly and efficient and work very well in fast paced, high stress environments while still maintaining a great attitude and personality.
Overview
5
5
years of professional experience
Work History
Carrier Sales Broker
AP Moller Maersk
Salt Lake City, UT
11.2022 - Current
- Ensured compliance with federal regulations regarding hours of service, weight limits, and hazardous materials handling.
- Collaborated closely with dispatchers to optimize routing plans based on real-time updates from drivers on road conditions or delays.
- Led training sessions for new employees, fostering a positive work environment and strong teamwork.
- Maintained accurate records of shipments, ensuring proper tracking and timely delivery.
- Negotiated favorable contracts with carriers to reduce transportation costs without compromising service quality or timeliness.
- Provided exceptional customer service through effective communication with clients at every stage of the process.
- Developed strong relationships with clients, providing excellent customer service and support.
- Achieved high levels of punctuality and reliability in meeting scheduled pick-up and delivery times.
- Communicated customer complaints, requests, and feedback to company management for swift resolution.
- Enhanced customer satisfaction by addressing and resolving service issues promptly and professionally.
Server
The Olympian Restaurant
Salt Lake City, UT
06.2019 - 10.2022
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
- Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
- Maintained a clean and orderly dining area for an enjoyable guest experience.
Education
Education Diploma -
Horizonte High School
2003
Highland High School
2001
Skills
- Serve Safe Certified
- SMART card/TIPS certified
- Food Handlers safety certified
- Wine service/ bartending
- Team leadership
- Great social/ problem solving skills
- Great at multitasking
- Great organizational skills
Timeline
Carrier Sales Broker
AP Moller Maersk
11.2022 - Current
Server
The Olympian Restaurant
06.2019 - 10.2022
Education Diploma -
Horizonte High School
Highland High School