Ashley Higgins
Coon Rapids,MN
Summary
Friendly and hardworking customer service professional with experience as both a Guest Service Associate and Bakery Associate. Enjoy helping customers, working with a team, and staying organized in fast-paced environments. Quick to learn, dependable, and committed to providing great service while creating a positive experience for every guest.
Overview
2
2
years of professional experience
Work History
Bakery Associate
Bob’s Produce Ranch
Fridley, MN
09.2024 - 09.2025
- Maintained cleanliness and organization of bakery workspace to ensure compliance with health regulations.
- Assisted in inventory management by tracking ingredients and supplies for optimal stock levels.
- Collaborated with team members to meet production goals while maintaining high quality standards.
- Engaged with customers to provide product information and enhance overall shopping experience.
- Supported training of new associates on bakery procedures and best practices for consistency in operations.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Operated baking equipment safely, adhering to operational guidelines for effective performance.
- Prepared and baked a variety of bread and pastry items following established recipes.
Guest Service Associate
EWC Coon Rapids LLC
Coon Rapids, MN
09.2025 - Current
- Delivered exceptional customer service, ensuring guest satisfaction during each interaction.
- Assisted in maintaining cleanliness and organization of treatment rooms and waiting areas.
- Processed client appointments efficiently using scheduling software to optimize workflow.
- Educated clients on services offered, promoting enhanced understanding and engagement.
- Handled cash transactions accurately, maintaining accountability for daily financial activities.
- Resolved client inquiries and complaints promptly, fostering positive relationships with guests.
- Managed front desk operations, ensuring a smooth and pleasant guest experience.
- Managed check-in and check-out procedures for guests.
- Handled phone inquiries professionally, contributing to increased bookings and repeat customers.
Education
High School Diploma -
Coon Rapids High School
Coon Rapids 06.2027
Skills
Patience and composure
Complaint handling
Payment processing
Check-in and Check-out procedures
Team player mentality
Product sales
Computer skills
Training and mentoring
Verbal and written communication
First aid training
Problem-solving
Timeline
Guest Service Associate
EWC Coon Rapids LLC
09.2025 - Current
Bakery Associate
Bob’s Produce Ranch
09.2024 - 09.2025
High School Diploma -
Coon Rapids High School