Enthusiastic and detail-oriented graduate with a Bachelor of Arts in Design Studies, skilled in visual communication and client service. Experienced in delivering exceptional customer experiences through freelance design and hospitality roles. Creative and reliable, ready to support operations, and engage with consumers in a community-focused organization.
Hi, I’m
Ashley HIGHTOWER
1708 Dover Cir, Suisun City,CA
Summary
Overview
9
years of professional experience
Work History
Nellie's Cafe Suisun City, CA
Food Truck Manager
03.2024 - Current
Job overview
- Manage daily operations of a busy food truck, including staffing, inventory management, scheduling, and customer service.
- Supervise a team of three staff members, ensuring efficient workflow, compliance with health codes, and enabling a positive work environment.
- Handle budgeting, vendor relations, and supply chain logistics to maintain cost control and profitability.
- Resolved customer concerns quickly and directly.
Ashley's Art & Design SolutionsSuisun City, USA
Freelance Designer
01.2024 - Current
Job overview
- Create original illustrations, paintings, and other artwork, and design logos and branding materials for various clients.
- Collaborate with clients to understand their vision and key requirements, delivering creative solutions that meet their needs.
- Maintain consistent communication with clients throughout the project's duration to ensure their satisfaction and incorporate their feedback.
- Deliver projects within agreed timelines and budgets.
Yard HouseSacramento, USA
Restaurant Server
05.2022 - 05.2023
Job overview
Red LobsterVallejo, USA
Restaurant Server
10.2016 - 08.2021
Job overview
- Delivered exceptional service to dining guests in a busy restaurant setting by accurately recording guests' food and beverage orders.
- Communicated with guests to discover their needs and preferences, and made targeted menu recommendations.
- Proactively monitored assigned tables to address guests' needs promptly.
- Provided support to other restaurant professionals to ensure customer satisfaction.
Education
California State UniversitySacramento
Bachelor of Arts from Design Studies
05.2024
University Overview
Skills
- Detail oriented
- Adaptable
- Critical thinker
- Collaborative
- Organized
- Customer service
- Interpersonal communication
- Time management
- Creative problem solving
- Client communication
- Artistic design
- Adobe Creative Suite
- Microsoft Office Suite
Timeline
Food Truck Manager
Nellie's Cafe
03.2024 - Current
Freelance Designer
Ashley's Art & Design Solutions
01.2024 - Current
Restaurant Server
Yard House
05.2022 - 05.2023
Restaurant Server
Red Lobster
10.2016 - 08.2021
California State University
Bachelor of Arts from Design Studies
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