Ashley Hill
Vero Beach,FL
Summary
Proven leader in hospitality and catering, adept at multitasking and problem-solving, with a track record of enhancing customer satisfaction and streamlining operations at Chelsea's on Cardinal and Publix Supermarket. Skilled in menu planning and maintaining cleanliness standards, I excel in fast-paced environments, ensuring both team harmony and operational efficiency.
Overview
17
17
years of professional experience
Work History
Deli Customer Service Clerk
Publix
Vero Beach, FL
10.2017 - Current
- Guided team members to enhance workplace synergy.
- Responded to customer inquiries and enhanced satisfaction.
- Operated equipment and machinery according to safety guidelines.
- Managed inventory and supplies to ensure materials were available when needed.
- Prepared all food orders according to customer specifications.
- Performed opening and closing duties such as restocking supplies and cleaning work areas at the end of shift.
- Maintained high standards of customer service during high-volume work shifts and fast-paced operations.
Deli Manager/Director of Catering
Chelsea's on Cardinal
Vero Beach, FL
09.2007 - 07.2015
- Oversaw staff, ensuring a constructive and engaging workplace.
- Ordered necessary deli supplies to maintain stock levels.
- Crafted event-specific menus.
- Coordinated event rental services.
- Managed daily operations of the deli including staffing, scheduling, merchandising.
- Delivered comprehensive mentoring and guidance to onboard newly hired employees effectively.
- Priced and ordered food products, kitchen equipment, and food service supplies.
- Verified vendor invoices to maintain payment accuracy.
- Collaborated with other departments within the store to ensure smooth operations.
Education
Technology Education
Sebastian River High
Sebastian, FL05-2004
Some College (No Degree) - Education
Indian River State College
Ft. Pierce, FLSkills
- Skilled Multitasker
- Hospitality service expertise
- Responsible
- Patient
- Problem Solving
- Organized
- Menu planning
- Upselling strategies
- Phone etiquette
- Food safety practices
- Cleanliness standards
- Cross-training
Timeline
Deli Customer Service Clerk
Publix
10.2017 - Current
Deli Manager/Director of Catering
Chelsea's on Cardinal
09.2007 - 07.2015
Technology Education
Sebastian River High
Some College (No Degree) - Education
Indian River State College