Ashley Hollis
Ottawa,IL
Summary
Skilled Regional Manager with notable experience in overseeing daily operations, managing teams, and driving productivity. Strengths in strategic planning, workflow optimization, and fostering team collaboration. Successfully led projects to completion, improved process efficiency, and positively impacted bottom-line results in previous roles.
Overview
10
10
years of professional experience
Work History
Associate Manager of Regional Operations
National Veterinary Associates
, IL
10.2025 - Current
- Provide operational and strategic oversight for multiple veterinary hospitals across a designated geographic region.
- Lead, coach, and develop hospital management teams to achieve operational, financial, and patient-care objectives.
- Monitor hospital KPIs, budgets, revenue, labor costs, profitability, client satisfaction, and employee engagement.
- Partner with Medical Directors and clinical teams to promote high standards of veterinary medicine and patient care.
- Develop and implement initiatives to improve hospital efficiency, staff retention, client experience, and financial performance.
- Support veterinarian and staff recruitment, onboarding, workforce planning, and leadership development.
- Ensure compliance with regulatory requirements, company policies, safety standards, and veterinary best practices.
- Conduct regular hospital visits, operational assessments, and performance reviews while developing corrective action plans.
- Collaborate with HR, Finance, Marketing, Recruiting, and Medical Operations to execute regional and organizational initiatives.
- Identify opportunities for practice growth, service expansion, process improvement, and increased market share.
Multi-Site Manager
National Veterinary Associates
, IL
06.2023 - 10.2025
- Oversaw daily operations across multiple veterinary clinics.
- Oversaw financial management, including budgeting and expense tracking processes.
- Coordinated scheduling for appointments and surgeries to maximize efficiency.
- Supervised staff, providing training and support for optimal performance.
- Maintained inventory of medical supplies and equipment for veterinary services.
- Developed relationships with vendors to negotiate contracts and pricing.
- Assisted in training new staff members on hospital protocols and procedures.
- Prepared reports summarizing monthly financial performance of the hospital.
Hospital Manager
National Veterinary Associates
Moline, IL
08.2022 - 06.2023
- Coordinated patient care while ensuring compliance with veterinary standards to enhance service quality.
- Managed daily operations of a veterinary hospital with effective staff scheduling to ensure smooth workflow.
- Monitored financial performance and assisted in budget planning to support fiscal responsibility.
- Implemented measures designed to reduce costs while maintaining high-quality services.
- Developed training programs for new hires and ongoing staff development.
Veterinary Assistant
National Veterinary Associates
Moline, IL
08.2016 - 06.2022
- Assisted veterinarians during examinations and procedures for patient care.
- Administered medications and vaccinations per veterinarian instructions.
- Prepared for surgeries by setting up instruments, supplies, and equipment, ensuring smooth procedure flow.
- Gathered specimens such as urine, blood and fecal samples for laboratory analysis.
- Educated pet owners on proper care and nutrition, enhancing animal health and wellbeing.
- Answered phone inquiries from clients regarding appointment scheduling, services offered.
- Arranged and sorted files systematically for easy access. Maintained medical records for all patients in the system.
Education
High School Diploma -
Assumption High School
Davenport05-2025
Skills
- Operational oversight
- Project management
- Budget oversight
- Strategic planning
- Personnel management
- Staff development
- Territory management
- Effective communication
- Team building
Timeline
Associate Manager of Regional Operations
National Veterinary Associates
10.2025 - Current
Multi-Site Manager
National Veterinary Associates
06.2023 - 10.2025
Hospital Manager
National Veterinary Associates
08.2022 - 06.2023
Veterinary Assistant
National Veterinary Associates
08.2016 - 06.2022
High School Diploma -
Assumption High School