Ashley Honohan
Chan & Chan USA LLC
Bath,Pa
1
Language
16
years of professional experience
Dependable accounting professional acknowledged for reliability, integrity and quick-learning ability. Highly skilled in accounts receivables with an eye for identifying and correcting errors. Dedicated with a strong work ethic and resourceful nature.
Work History
Accounting Clerk / Office Manager
5 Years 5 Months- Processed accounts payable invoices, verified coding, and resolved billing discrepancies.
- Assisted with payroll data entry, expense tracking, and reimbursement processing.
- Completed daily and monthly Bank Reconciliations
- Provided exceptional customer service when addressing client inquiries related to invoices, payments, or account balances.
- Improved cash flow management with diligent monitoring of incoming payments and timely collections followups.
- Demonstrated adaptability by learning new software tools and accounting practices, ensuring continued professional development and growth.
- Maintained organized filing systems for accounting records, ensuring easy access to crucial financial information when needed.
- Reconciled bank, credit card, and general ledger accounts for accurate month-end close.
- Prepared journal entries and updated supporting schedules for accounting records.
- Monitored accounts receivable aging, posted payments, and followed up on outstanding balances.
- Ordered supplies for office and breakroom to make sure fully stocked.
Supervisor
1 Year 6 Months- Complete monthly coaching sessions with my specialists, assisting them with meeting KPIs and metric targets
- Complete monthly incentives to assist specialists on making their KPIs and metric targets
- Responded to Supervisor and Kudos calls to provide assistance and support.
- Complete monthly coaching sessions with specialists, assisting them with meeting KPIs and metric targets
- Facilitated monthly incentives to motivate specialists in meeting KPIs and metric targets
- Responsible for meeting order SLA commitments
- Achieved order SLA commitments
Senior Specialist
2 Years 2 Months- Answered incoming calls from business customers and sales representatives, resolving issues effectively
- Provided floor support and assisted specialists with team product knowledge and procedures
- Completed several coaching sessions with multiple specialists
- Addressed escalated customer concerns to maintain service quality
- Handled kudos calls from supervisors to recognize team performance
- Provided floor support and assisted specialists with product knowledge and procedures to enhance team performance
- Pulled multiple orders daily while solving obstacles preventing orders from being submitted
- Offered immediate support and motivation on huddle topics to enhance team engagement
Customer Service Representative
2 Years 9 Months- Reviewed account and service histories to identify and resolve trends and issues
- Greeted customers, determined service needs, and accurately input orders into electronic systems to facilitate service delivery
- Cultivated relationships with customers to enhance satisfaction and drive business development through product knowledge
- Reviewed account and service histories to identify trends and issues
- Executed customer bank transactions accurately
Sales Associate
4 Years 7 Months- Answered incoming telephone calls, delivering information about products, services, store hours, policies and promotions to enhance customer experience
- Recommended merchandise to customers based on needs and preferences
- Utilized product, service and company policy knowledge to assist coworkers and customers effectively
- Arranged new merchandise with signage and appealing displays to encourage customer sales and move overstock items
- Retained product, service and company policy knowledge to serve as resource for both coworkers and customers
- Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions
- Stocked shelves and supplies and organized displays to focus customer attention on specific items
- Recommended merchandise tailored to customer needs and preferences, fostering personalized shopping experiences
Education
High School Diploma
- SADD Member
- Treasurer of Spanish Club
- Vice President of Library Club
Skills
Invoicing
Payments
Receivables
Team collaboration
Call center operations
Client communication
Professional demeanor
Invoice management
Payment management
Administrative clerical
Financial recordkeeping
File management
Financial recordkeeping
Invoicing management
Active listening
Courteous demeanor
Call management
Call center experience
Adaptive team player
Accounts receivable
Section name
- November 27, 2023
- Moore Township
- RE: Township Manager
- To whom this may concern
- As an experienced accounting clerk and office manager, the posting for Township Manager/Treasurer piqued my interest. When reviewing the job requirements, I was excited to see that I have qualifications and personal traits that align with your needs and mission.
- I bring a set of talents that I believe will be valuable to this position. In my accounting/manager role, I honed my abilities in being highly organized and timely with all payments and deposits, providing a solid foundation for the Manager/Treasurer position. My effective communication, team building, and ability to provide timely solutions while problem solving have afforded me excellent management skills.
- I am excited to contribute my strengths and proficiency in my ability to learn and excel quickly toward your team efforts. As an extroverted and personable communicator with a proven track record in customer service, my focus on building strong professional relationships has been a valuable asset throughout my career.
- Please review my resume for a complete collection of my work history and accomplishments. I would like to schedule an interview at your earliest convenience. I'm hoping to discuss how my personality and work history fit the Manager/Treasurer Role.
- Thank you for your time and consideration.
- Sincerely
- Ashley Romanishan
Languages
English
Full Professional
Timeline
Accounting Clerk / Office Manager
Chan & Chan USA LLC
05.2021 - 10.2026Read More
Supervisor
Sequential Technology Center
10.2019 - 04.2021Read More
Senior Specialist
Sequential Technology Center
08.2017 - 10.2019Read More
Customer Service Representative
Merchants Bank of Bangor
06.2014 - 03.2017Read More
Sales Associate
Home Depot
06.2010 - 01.2015Read More
Northampton Area High School
High School Diploma
Read More