Ashley Hood
Port Angeles
Summary
Results-driven, fast learning individual focused on optimizing processes and ensuring safety. Experienced in training teams and patient registration, committed to fostering a collaborative and efficient work environment.
Overview
1
1
Certification
22
22
years of professional experience
Work History
Laboratory Assistant
Olympic Medical Center
Sequim, WA
01.2025 - Current
- Conducted routine laboratory tests to ensure accurate results and maintain compliance with safety protocols.
- Assisted in preparing and organizing specimens for analysis, enhancing workflow efficiency.
- Collaborated with team members to streamline procedures, improving overall lab operations.
- Trained new laboratory personnel on standard operating procedures, ensuring consistent performance across team members.
- Handled hazardous materials responsibly following proper waste disposal procedures to minimize environmental impact.
- Reduced sample contamination risks through rigorous adherence to proper specimen handling techniques.
- Prepared samples for shipping and disposed of bodily fluids in proper containers.
- Served as a reliable source of information for colleagues seeking assistance or clarification on laboratory procedures or equipment use.
- Tracked collected specimens by initialing, dating, and noting times of collection.
- Contacted physicians, nursing stations, or reference laboratories for resolution assistance with unusual test orders.
- Register patients and transcribe orders into EPIC.
- Check diagnosis codes for medical necessity for billing on tests ordered for patients
Owner/Retail Sales Supervisor
Sierra View Nursery, Inc.
Clovis, CA
11.2004 - 12.2024
- Developed and executed strategic marketing initiatives to increase customer engagement and sales.
- Analyzed market trends to inform product selection and pricing strategies.
- Managed inventory control processes to optimize stock levels and reduce waste.
- Trained and mentored staff on best practices in nursery operations and customer service.
- Established relationships with suppliers to ensure high-quality plant sourcing and procurement.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
- Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.
- Cultivated a positive workplace culture, enhancing team collaboration and performance.
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
Education
Bachelor of Science - Plant Science
California State University, Fresno
Fresno, CA05-2000
Phlebotomy Technician - Phlebotomy
Vallejo Regional Education Center
Fresno, CA02-2024
Skills
- Laboratory techniques
- Specimen processing
- Sample preparation
- Sterilization techniques
- Centrifugation techniques
- Chemical handling
- Hazardous waste disposal
- Laboratory safety protocols
- Attention to detail
- Work Planning and Prioritization
- Supply restocking
- Positive attitude
Accomplishments
- Achieved Trainer title through effectively learning registration and billing practices in EPIC.
- Achieved Transcriber title by completing transcriptions with accuracy and efficiency.
Certification
- Medical Assistant Phlebotomist License, Washington State - MAPC.PC.61564518
Timeline
Laboratory Assistant
Olympic Medical Center
01.2025 - Current
Owner/Retail Sales Supervisor
Sierra View Nursery, Inc.
11.2004 - 12.2024
Phlebotomy Technician - Phlebotomy
Vallejo Regional Education Center
Bachelor of Science - Plant Science
California State University, Fresno