Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Ashley Howard

Atlanta,United States

Summary

Seeking opportunities to utilize and expand skillset within the field of behavioral health.

Overview

5
5
years of professional experience

Work History

Scheduler II

Northside Hospital / Heart Failure Clinic
02.2020 - Current
  • Applied HIPAA privacy and security regulations while handling patient information
  • Organized and maintained records by updating and obtaining both personal and financial information from patients
  • Schedules Echocardiogram’s, Heart Cath procedures (left and right Heart Cath), Devices (test (Lexiscans, Dobutamine, and Exercise), Electrocardiogram’s, Ablations (A-fib, Atrial flutter, SVT’s), and heart monitors.

Student Learning Experience

Kennesaw State University
08.2023 - 12.2023
  • Developed relationships with parents and children in the local Atlanta school system.
  • Created lesson plans for students.
  • Helped students develop study habits and new mechanisms of behavior.
  • Observed student behaviors and created treatment plans in order to reach desired behaviors.
  • Organized and analyzed results and information related to the students grades and progress with treatment plans.
  • Formulated results and observations into a report on the successes and failures of the treatment plan.

PBX Communication Operator

Northside Hospital
06.2019 - 02.2020
  • Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service
  • Applied HIPAA privacy and security regulations while handling patient information
  • Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
  • Facilitated communication of incoming emergency codes and coordinated with multiple departments in order to provide prompt and timely responses.

Education

Bachelor Of Applied Science - Psychology

Kennesaw State University
Kennesaw, GA
07.2024

High School Diploma -

Benjamin E. Mays High School
Atlanta, United States
05.2016

Skills

  • Proficiency in observing behaviors and constructing treatment plans
  • Insurance company knowledgeable
  • Appointment scheduling
  • Payment processing
  • Regulatory compliance
  • Communication
  • Customer service
  • People skills
  • Clerical
  • Muliti tasker

References

Dr. Elicia Lair, 434-249-4605

elair@kennesaw.edu

Professor, KSU



Dr. Allison Martin, 470-578-5211

alm8737@kennesaw.edu

Professor, KSU

Timeline

Student Learning Experience

Kennesaw State University
08.2023 - 12.2023

Scheduler II

Northside Hospital / Heart Failure Clinic
02.2020 - Current

PBX Communication Operator

Northside Hospital
06.2019 - 02.2020

Bachelor Of Applied Science - Psychology

Kennesaw State University

High School Diploma -

Benjamin E. Mays High School

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Ashley Howard