Ashley Howard
Atlanta,United States
Summary
Seeking opportunities to utilize and expand skillset within the field of behavioral health.
Overview
5
5
years of professional experience
Work History
Scheduler II
Northside Hospital / Heart Failure Clinic
02.2020 - Current
- Applied HIPAA privacy and security regulations while handling patient information
- Organized and maintained records by updating and obtaining both personal and financial information from patients
- Schedules Echocardiogram’s, Heart Cath procedures (left and right Heart Cath), Devices (test (Lexiscans, Dobutamine, and Exercise), Electrocardiogram’s, Ablations (A-fib, Atrial flutter, SVT’s), and heart monitors.
Student Learning Experience
Kennesaw State University
08.2023 - 12.2023
- Developed relationships with parents and children in the local Atlanta school system.
- Created lesson plans for students.
- Helped students develop study habits and new mechanisms of behavior.
- Observed student behaviors and created treatment plans in order to reach desired behaviors.
- Organized and analyzed results and information related to the students grades and progress with treatment plans.
- Formulated results and observations into a report on the successes and failures of the treatment plan.
PBX Communication Operator
Northside Hospital
06.2019 - 02.2020
- Answered calls with friendly and polite approach to engage callers and deliver exceptional customer service
- Applied HIPAA privacy and security regulations while handling patient information
- Interviewed patients upon entrance to hospital, gathered appropriate information and entered data into electronic system.
- Facilitated communication of incoming emergency codes and coordinated with multiple departments in order to provide prompt and timely responses.
Education
Bachelor Of Applied Science - Psychology
Kennesaw State University
Kennesaw, GA07.2024
High School Diploma -
Benjamin E. Mays High School
Atlanta, United States05.2016
Skills
- Proficiency in observing behaviors and constructing treatment plans
- Insurance company knowledgeable
- Appointment scheduling
- Payment processing
- Regulatory compliance
- Communication
- Customer service
- People skills
- Clerical
- Muliti tasker
References
Dr. Elicia Lair, 434-249-4605
elair@kennesaw.edu
Professor, KSU
Dr. Allison Martin, 470-578-5211
alm8737@kennesaw.edu
Professor, KSU
Timeline
Student Learning Experience
Kennesaw State University
08.2023 - 12.2023
Scheduler II
Northside Hospital / Heart Failure Clinic
02.2020 - Current
PBX Communication Operator
Northside Hospital
06.2019 - 02.2020
Bachelor Of Applied Science - Psychology
Kennesaw State University
High School Diploma -
Benjamin E. Mays High School