Ashley Hunrick
Allied Universal Security Services
Prineville,OR
1
Certification
13
years of professional experience
Customer-focused professional with a strong background in managing administrative tasks, maintaining accurate records, and facilitating effective communication. Expertise in data entry and issue resolution fosters efficient operations in fast-paced environments. Committed to delivering exceptional service and enhancing customer satisfaction.
Work History
Security Officer
3 Months- Learned and adapted quickly to new technology and software applications.
- Proven ability to learn quickly and adapt to new situations.
- Managed time efficiently in order to complete all tasks within deadlines.
- Strengthened communication skills through regular interactions with others.
Property Manager
1 Year 1 Month- Maintained accurate tenant records, lease agreements, and financial documentation to support efficient property operations
- Entered and updated data in property management systems daily to ensure timely access to critical information
- Responded to tenant inquiries via phone, email, and in person
- Coordinated service requests and scheduled maintenance appointments to enhance tenant satisfaction and property upkeep
- Generated reports and tracked operational data
- Resolved customer concerns efficiently while maintaining professionalism
Security Officer
2 Months- Documented daily activity reports and incident records, ensuring compliance and clarity for future reference
- Communicated effectively with staff and visitors, facilitating smooth operations and enhancing safety awareness
- Maintained organized logs and ensured accurate record keeping to support incident response and operational integrity
- Communicated clearly with staff and visitors to provide information and assistance
- Followed procedures and maintained attention to detail in a structured environment
Transportation Security Officer (TSO)
5 Months- Delivered customer service to high volumes of travelers, ensuring a positive experience in a fast-paced environment
- Communicated instructions clearly to passengers and coworkers
- Followed strict procedures and maintained accuracy under pressure
- Entered and maintained accurate documentation related to screening procedures
- Documented incidents and escalated issues
- Maintained professionalism while managing multiple tasks simultaneously
Property Manager
5 Years 7 Months- Maintained detailed tenant files and updated records to ensure compliance and accessibility
- Maintained detailed tenant files and updated records regularly
- Responded to customer inquiries by phone and email, providing timely support and information
- Coordinated scheduling and tracked service requests to streamline maintenance processes
- Provided consistent customer support and problem resolution
- Responded to customer inquiries by phone and email
Customer Service Representative
1 Year- Handled inbound customer calls, providing technical and account support to enhance user experience
- Managed multiple calls while delivering high-quality customer service
- Resolved customer issues efficiently and professionally
- Maintained accurate records of customer interactions to ensure seamless follow-up and resolution
- Managed multiple calls while delivering high-quality customer service, ensuring customer satisfaction and loyalty
- Entered customer information and service requests into computer systems
Education
Associate of Science - Information Technology Coursework
- IT Fundamentals
- Essentials 1 & 2
- Intro to Cybersecurity
- IT Orientation
- CompTIA A+ Exams Scheduled — Aug 2026
High School Diploma
Skills
Surveillance Monitoring
Incident Response
Confidential Information Handling
Customer Service & Call Handling
Documentation & Reporting
Record keeping
Accuracy & Attention to Detail
Scheduling & Coordination
Microsoft Office proficiency
Google Workspace
Fast-paced multitasking
Time Management & Organization
Problem solving
Record keeping
Certification
- Google IT Support Professional Certificate — In Progress (Expected Aug 2026)
- DPSST Certification — Expires October 2026
Timeline
Security Officer
Allied Universal Security Services
04.2026 - CurrentRead More
Property Manager
Northwest Real Estate Capital Corp
11.2024 - 12.2025Read More
Security Officer
First Coast Security
08.2024 - 10.2024Read More
Transportation Security Officer (TSO)
Transportation Security Administration (TSA)
12.2023 - 05.2024Read More
Property Manager
Viridian Management
11.2017 - 06.2023Read More
Customer Service Representative
Consumer Cellular
12.2013 - 12.2014Read More
Central Oregon Community College
Associate of Science from Information Technology Coursework
Read More
Crook County High School
High School Diploma
Read More