Ashley I. Mercado
Rochester
Summary
Dedicated CASAC-T certified professional seeking a position in substance use treatment or treatment court services, utilizing experience in client advocacy, crisis intervention, and interdisciplinary coordination to support justice-involved individuals in recovery and long-term stability.
Overview
14
14
years of professional experience
Work History
Treatment Court Liasion/Addictions Therapist
ROCHESTER REGIONAL HEALTH-EVELYN BRANDON
Rochester
06.2025 - Current
- Serve as liaison between treatment court, clinical providers, and multidisciplinary teams
- Support justice-involved individuals in substance use treatment programs
- Monitor client progress, attendance, and compliance with treatment court requirements
- Assist with documentation, reporting, and information sharing while maintaining confidentiality
- Advocate for client needs and support engagement in treatment and recovery services
Technician I – Emergency dept.
Rochester Regional Health (Unity Hospital)
01.2024 - Current
- Obtaining vital signs, recording observations in EMR (Epic)
- Performing EKGs on patients per orders of providers
- Provide CPR during emergency “code” Situations
- Obtaining blood collections
- Restocking all medical supplies and trauma rooms
- Applying splints to support broken bones or injured tissues
- Provided assistance in ensuring the safety of an individual in crisis
- Cleaning of lacerations
Internship
Huther Doyle (SUNY Brockport)
01.2025 - 05.2025
- Facilitated individual and group counseling sessions for clients with substance use disorders.
- Developed personalized goals based on client needs and progress.
- Provided crisis intervention and emotional support during high-risk situations.
- Educated clients on addiction, coping strategies, relapse prevention, and healthy life skills.
- Completed federal reviews and federal case reviews to ensure compliance with applicable standards and policies
- Maintained detailed, timely, and confidential clinical documentation in compliance with state and agency guidelines.
- Supported clients through detox and recovery phases with empathy and evidence-based approaches.
- Monitored client progress and adjusted goals as needed for ongoing care.
- Promoted a safe, non-judgmental environment that encouraged openness and trust.
- Recorded all progress notes, goals, and discharge summaries in ECR (Form 1011)
Dialysis Technician
Rochester regional health
10.2022 - 05.2023
- Obtaining vital signs, recording observations during before and after treatments
- Conducting and discontinuing patient treatments
- Cleaning of machines and patient chair space
- Responsible for collecting blood samples for monthly labs and transplants
- Restocking all medical supplies
Team Lead- Covid Testing site (contract)
Victory Marketing Agency
12.2021 - 03.2022
- Conducted Covid Antigen and PCR Nasal testing
- Staff check-ins and check-outs for pay role purposes
- Responsible for keeping track of all inventories such as PPE, Covid testing kits, technical equipment
- Created a Rotation schedule for all staff members to know positions for each workday
- Setting up and tearing down all Cold, Warm, and Hot zones
- Sanitizing of all workspaces
DIALYSIS TECHNICIAN (PCT)/ preceptor/traveler
DaVita
05.2020 - 10.2021
- Obtaining vital signs, recording observations during before and after treatments
- Conducting and discontinuing patient treatments
- Conducted Covid testing
- Communicating any abnormal finds or changes of the patient to the charge nurse
- Bleach disinfection of clinics Central Water System (CWP), bicarbonate loop, machines
- Making and transferring 2k, 3k, and bicarbonate batches for patient prescriptions
- Sanitizing of machines and patient chairs and stations
- Restocking of all supplies
- Responsible for assisting and teaching new hires cannulation skills for grafts, fistulas, stringing of dialysis machines, and proper programming of machines.
Dialysis Technician
Strong memorial hospital
03.2019 - 10.2020
- Sanitizing of dialysis machines
- Disinfection of unit Central Water System (CWP), machines
- Transferring of 2k, and 3k acids used for patient prescriptions
- Stocking of all medical supplies
Dialysis Technician/Preceptor
Fresenius kidney Care
06.2015 - 10.2018
- Obtaining vital signs, recording observations during before and after treatments
- Cleaning of machines and patient chair space
- Trained new hires on how to provide excellent care for patients, cannulation of Grafts, fistulas, machine programming, water room
Direct Support Professional
Heritage Christian services
05.2013 - 06.2015
- Provide personal care such as bathing and dressing of residents
- Assisting with administering medications, obtaining vital signs and documentation
- Assisting with group activities and individual outings
- Preparing meals for residents
- Assisting with administering Medications via G-tube/J-tube
Program assistant
Unity at cornerstone adult day services
01.2012 - 05.2013
- Assisted with group activities and provided personal care such as bathing and dressing clients
Education
Bachelor of Science -
SUNY Brockport College
Rochester, NY05.2025
Skills
- Court coordination and compliance
- Substance use counseling
- Client advocacy and case management
- Crisis intervention strategies
- Confidential documentation
- EMR systems expertise
- Interdisciplinary collaboration
- Effective communication skills
Certificates And Trainings
- CASAC-T
- Basic Life Support (BLS)
Timeline
Treatment Court Liasion/Addictions Therapist
ROCHESTER REGIONAL HEALTH-EVELYN BRANDON
06.2025 - Current
Internship
Huther Doyle (SUNY Brockport)
01.2025 - 05.2025
Technician I – Emergency dept.
Rochester Regional Health (Unity Hospital)
01.2024 - Current
Dialysis Technician
Rochester regional health
10.2022 - 05.2023
Team Lead- Covid Testing site (contract)
Victory Marketing Agency
12.2021 - 03.2022
DIALYSIS TECHNICIAN (PCT)/ preceptor/traveler
DaVita
05.2020 - 10.2021
Dialysis Technician
Strong memorial hospital
03.2019 - 10.2020
Dialysis Technician/Preceptor
Fresenius kidney Care
06.2015 - 10.2018
Direct Support Professional
Heritage Christian services
05.2013 - 06.2015
Program assistant
Unity at cornerstone adult day services
01.2012 - 05.2013
Bachelor of Science -
SUNY Brockport College