Summary
Overview
Work History
Education
Skills
Timeline
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Ashley Ivey

Sonora,CA

Summary

I am a highly energetic customer service professional looking to utilize my existing skills, while gaining new ones. I am also a quick learner, eager to move up in any given position. Great with teamwork, or on my own, my top priority is the customer of your business with history of managing teams and optimizing customer service operations to drive satisfaction and efficiency. Proven ability to adapt to changing needs and foster collaborative team environment. Recognized for strong communication and conflict resolution skills.

Overview

16
16
years of professional experience

Work History

Licensed Tattoo Artist

Double Eagle Tattoos
08.2023 - Current
  • Maintained a clean, safe, and sterile work environment by adhering to strict sanitation standards in accordance with industry regulations.
  • Implemented new software systems to improve client records management, resulting in more efficient appointment tracking and streamlined customer interactions.
  • Assisted in promotional efforts such as social media campaigns or special events to drive brand awareness and attract potential customers.
  • Developed an extensive portfolio showcasing a diverse range of tattoo styles, attracting new clientele through word of mouth and online marketing channels.

Tattoo Shop Manager

High Sierra Tattoo
02.2020 - 08.2023
  • Selling merchandise
  • Set up and break down of product placement and display
  • Organizing all stock
  • Cash handling
  • Inventory management
  • Managed inventory control, cash control, and store opening and closing procedures.
  • Oversaw employee performance, corrected problems, and increased efficiency to maintain productivity targets.
  • Maintained safe working environment by enforcing adherence to safety and security protocols.
  • Established strong vendor relationships for timely delivery of products and seamless order processing, ensuring customer satisfaction.

Bartender

Winters Tavern
10.2018 - 05.2019
  • Served high customer volumes during special events, nights, and weekends.
  • Managed cash handling duties responsibly, ensuring accurate accounting at the end of each shift.
  • Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
  • Efficiently opened or closed the bar according to established procedures, ensuring preparedness for each shift.

CSA

Total Womans Gym and Spa
10.2015 - 04.2016
  • Open and Close spa, including cash registers, and therapy rooms
  • Greet and check-in guests
  • Appointment Scheduling
  • Promote and sell spa packages and retail
  • Inventory management

Cocktail Server

Skinnys Lounge
02.2013 - 06.2015
  • Greet Guests
  • Handle cash entrance fee
  • Provided attentive service, regularly checking in on guests to ensure their needs were met.
  • Managed cash transactions accurately, ensuring proper handling of payments and tips.
  • Enhanced customer experience by efficiently taking and delivering drink orders, providing excellent service.
  • Collaborated with bartenders to ensure timely preparation of drinks for efficient service.
  • Maintained clean and organized bar area.
  • Anticipated guest needs and provided proactive service.

Secretary

Johnson Lampier & Associates
01.2010 - 03.2014
  • Office Secretary
  • Accounts Payable and receivable
  • Schedule pick up and Deliveries
  • Appointment Scheduling
  • Open and Close office

Education

Highschool Diploma -

Redondo Union Highschool
Redondo Beach, CA
01.2008

Skills

  • Professional phone etiquette
  • Exceptional time management and organizational skills
  • Expert in cash handling and management
  • Excellent customer service
  • Client consultation
  • Hygiene practices
  • Sterilization techniques
  • Strong multitasking
  • Team player attitude
  • Customer service
  • Patience and tolerance
  • Engaging personality
  • Responsible alcohol service

Timeline

Licensed Tattoo Artist

Double Eagle Tattoos
08.2023 - Current

Tattoo Shop Manager

High Sierra Tattoo
02.2020 - 08.2023

Bartender

Winters Tavern
10.2018 - 05.2019

CSA

Total Womans Gym and Spa
10.2015 - 04.2016

Cocktail Server

Skinnys Lounge
02.2013 - 06.2015

Secretary

Johnson Lampier & Associates
01.2010 - 03.2014

Highschool Diploma -

Redondo Union Highschool

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Ashley Ivey