DEVON GULOSH
Niles,OH
Summary
Detail-oriented professional with strong technical skills and the ability to learn concepts quickly. Hardworking Tattoo Artist driven to provide first rate tattoo services to maximize customer satisfaction and drive business growth. Extensive understanding of the industry, including best practices, standards of care and customer expectations.
Overview
12
12
years of professional experience
Work History
Licensed Tattoo Artist
Tattoo Industries
03.2024 - Current
- Educated clients on proper aftercare procedures, reducing the risk of infection or complications post-tattoo session.
- Contributed to a positive workplace culture among staff members by fostering open communication channels that encouraged collaboration and team success stories.
- Provided consultations for clients seeking cover-up tattoos, offering creative solutions and expert advice on the best course of action to achieve desired results.
- Implemented new software systems to improve client records management, resulting in more efficient appointment tracking and streamlined customer interactions.
Business Owner/ Tattoo Artist
Blackheart Ink
01.2021 - 02.2023
- Established strong customer relationships through excellent communication and attentive service.
- Strengthened company reputation by consistently meeting or exceeding customer expectations in terms of quality products/services offered.
- Implemented efficient systems for inventory management, order processing, and shipping logistics.
- Supervised creation of exciting merchandise displays to catch attention of store customers.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
- Enhanced company profitability by reducing overhead costs and negotiating favorable contracts with suppliers.
- Consulted with customers to assess needs and propose optimal solutions.
Tattoo Artist
Multiple Tattoo Shops
01.2015 - 01.2021
- Anticipated design issues and proved to be proactive in developing effective solutions.
- Utilized photographs and sketches from customers to develop ideas.
- Created custom tattoo designs for customers.
- Performed clean, high-quality work at all times.
- Maintained schedule and kept appointment times.
- Applied permanent tattoos using indelible, non-toxic ink.
Car Wash Attendant
Pit Stop Usa
01.2014 - 01.2015
- Delivered high-quality car wash services using high-pressure washers, vacuums and detailing tools.
- Kept customer areas clean and tidy to maintain professional, hygienic standards.
- Utilized high-pressure washers to clean vehicles and equipment.
- Removed dirt and debris from vehicle and equipment interiors.
Apprentice
CROWN ELECTRIC TATTOO COMPANY
09.2013 - 01.2014
- Consistently met schedules and deadlines for all illustration projects
- Clearly communicated updates and concerns to the appropriate team members and managers
- Adapted to the established art style of the studio for consistency and quality purposes
- Adhered to all Health codes and shop standards
General Labor
STS STAFFING
03.2013 - 09.2013
- Unloaded, picked, staged and loaded products for shipping
- Loaded and unloaded trailers each day
- Picked up and delivered cargo in a tractor-trailer using knowledge of roads, highways and interstates
- Unloaded trucks and trailers to set up for parties and events, using knowledge and organization skills to setup and tear down in a timely fashion
CSR
SITEL
10.2012 - 03.2013
- Resolved customer complaints and concerns with strong verbal and negotiation skills
- Displayed courtesy and strong interpersonal skills with all customer interactions
- Maintained composure and patience in face of difficult customer situations
- Processed an average of 300-400 inbound and outbound technical support calls
- Helped customers track and ship packages, responding to an average of 50 calls per day
- Supported customers with billing and account issues
- Provided thorough support and problem resolution for customers
Education
GRAPHIC DESIGN - Color Theory, Graphic Design Fundamentals, Critical Thinking
IADT
Henerson, NV01.2016
Skills
- Mac OSX
- Appointment Scheduling
- Freehand Drawing
- 40 WPM
- Professional demeanor
- Critical thinker
- Creative Problem Solving
- Patience
- Observant
- Integrity
- Sterilization techniques
- Machine Maintenance
Timeline
Licensed Tattoo Artist
Tattoo Industries
03.2024 - Current
Business Owner/ Tattoo Artist
Blackheart Ink
01.2021 - 02.2023
Tattoo Artist
Multiple Tattoo Shops
01.2015 - 01.2021
Car Wash Attendant
Pit Stop Usa
01.2014 - 01.2015
Apprentice
CROWN ELECTRIC TATTOO COMPANY
09.2013 - 01.2014
General Labor
STS STAFFING
03.2013 - 09.2013
CSR
SITEL
10.2012 - 03.2013
GRAPHIC DESIGN - Color Theory, Graphic Design Fundamentals, Critical Thinking
IADT
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