Ashley Jackowski
Winter Garden,FL
Summary
Confident healthcare professional flexible in quickly mastering new technologies and information systems. Empathetic and intuitive during client interactions and adept at building trust and strong customer relations.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Fulfillment Pharmacy Manager
Kroger Specialty Pharmacy
09.2019 - Current
- Managed a team of 20+ pharmacists, technicians and shipping coordinators, fostering an environment of collaboration, continuous improvement, and mutual respect among team members.
- Optimized workflow processes, resulting in increased efficiency and productivity within the pharmacy team.
- Maintained compliance with all regulatory requirements, ensuring timely completion of audits and inspections without significant findings.
- Enhanced employee engagement and performance through regular feedback sessions, performance reviews, and professional development opportunities.
- Analyzed data on dispensing errors to identify trends, leading to the implementation of targeted strategies for error reduction.
ADVANCED THERAPIES LEAD PHARMACIST
AllianceRx Walgreens + Prime
04.2018 - 09.2019
- Helped develop and implement procedural changes to improve the accuracy and efficiency of the team
- Worked on a collaborative team of other leads, supervisors and managers to improve workflow and efficiency
- Member of Hemophilia Task Force team
- Developed a training program for new pharmacists hired to the advanced therapies team
- Improved patient outcomes by providing expert pharmaceutical advice and medication management support.
- Enhanced pharmacy efficiency through streamlined workflows and optimized inventory control processes.
- Developed strong relationships with healthcare providers, contributing to a collaborative approach to patient care.
ADVANCED THERAPIES STAFF PHARMACIST
AllianceRx Walgreens + Prime (Formerly Prime Therapeutics Specialty Pharmacy)
09.2016 - 04.2018
- Worked with a team of pharmacists and provided consultation on specialty home infusion medications and therapies related to hemophilia, IVIG, SQIG, enzyme replacement and hereditary angioedema
- Worked with a team of pharmacists handling infertility medications and other sensitive advanced therapies
- Provided clinical services including dosing evaluation, interaction check, medication storage and side effect counseling
- Worked on a team with infusion care specialists, insurance specialists, technicians and patient care specialists to ensure members are able to get the medications needed in a timely and efficient manner
- Evaluated all home infusion orders for correctness including medication and supplies
- Assisted the core team when needed on specialty drugs not related to advanced therapies.
PHARMACY MANAGER
CVS Health
05.2015 - 09.2016
- Managed a team of 8-10 technicians and 1 staff pharmacist
- Maintained pharmacy records and certifications in accordance with Florida Board of Pharmacy Laws
- Maintained an employee schedule to meet the demands and budget for the pharmacy team
- Performed all duties listed below of a staff pharmacist.
STAFF PHARMACIST
CVS Health
07.2013 - 05.2015
- Provided service and satisfied the healthcare needs of customers in the pharmacy
- Verified accuracy and completeness of information on prescription and refill requests
- Provided critical information and advice to customers regarding possible drug interactions, side effects, dosage and proper medication storage
- Administered influenza, pneumonia, and Zostavax vaccinations
- Appropriately resolved customer issues, complaints and questions
- Managed pharmacy inventory through proper medication ordering, returns and inter-store transfers
- Maintained proper storage and security conditions for all drugs
- Accurately recorded compounded products and prepared appropriate labels
- Communicated directly with doctors' offices via telephone, fax and email.
Education
DOCTORATE IN PHARMACY -
University of Florida College of Pharmacy
Gainesville, FL01.2013
BACHELOR OF SCIENCE: BIOCHEMISTRY -
University of Florida
Gainesville, FL01.2009
Skills
- Pharmacy Operations Management
- Pharmaceutical Knowledge
- Training and Mentoring
- Problem Solving
- Team Leadership
- Time Management
Certification
In good standing with the Florida Board of Pharmacy
References
References available upon request
Timeline
Fulfillment Pharmacy Manager
Kroger Specialty Pharmacy
09.2019 - Current
ADVANCED THERAPIES LEAD PHARMACIST
AllianceRx Walgreens + Prime
04.2018 - 09.2019
ADVANCED THERAPIES STAFF PHARMACIST
AllianceRx Walgreens + Prime (Formerly Prime Therapeutics Specialty Pharmacy)
09.2016 - 04.2018
PHARMACY MANAGER
CVS Health
05.2015 - 09.2016
STAFF PHARMACIST
CVS Health
07.2013 - 05.2015
DOCTORATE IN PHARMACY -
University of Florida College of Pharmacy
BACHELOR OF SCIENCE: BIOCHEMISTRY -
University of Florida