Summary
Overview
Work History
Education
Skills
Timeline
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DAVID AYAD

Sarasota,FL

Summary

Experienced pharmacy professional with a proven track record in overseeing pharmacy operations to efficiently fill orders and achieve operational goals. Skilled in leading and coordinating team members, ensuring adequate supplies, and providing superior assistance and care through effective consultation. Highly organized and driven by efficiency, with a strong dedication to error prevention.

Overview

9
9
years of professional experience

Work History

Pharmacy Manager/ PHARMACY OWNER

FLORIDA FAMILY PHARMACY
07.2020 - Current

    Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies.

    • Discussed medical histories with patients in effort to provide most effective medical advice.
    • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations.
    • Oversaw daily pharmacy operations, ensuring compliance with federal, state, and local regulations.
    • Supervised and trained pharmacy staff, including pharmacists and technicians, to maintain high performance.
    • Scheduled staff shifts to optimize coverage and ensure efficient workflow.
    • Managed drug inventory, including ordering, stocking, and minimizing waste to reduce costs.
    • Conducted medication therapy management to optimize therapeutic outcomes for patients.
    • Provided exceptional customer service, resolving escalated issues and educating patients on medications.
    • Ensured accurate prescription processing and adherence to safety protocols.
    • Monitored financial performance, prepared budgets, and managed billing and insurance reimbursements.
    • Conducted regular audits to maintain compliance with regulatory standards and risk management practices.
    • Delivered immunization services and health screenings as required by the community.
    • Collaborated with healthcare providers to improve patient care coordination and services.
    • Developed marketing strategies to attract and retain customers, driving revenue growth.
    • Maintained accurate records of controlled substances and ensured proper DEA reporting

PHARMACIST (PHARMACY MANAGER EMERGING LEADER)

CVS Health
11.2019 - 07.2020
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration
  • Processed over 400 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
  • Administered on-site immunizations to promote vaccination initiatives for wellness
  • Reviewed patient medication profiles and medical records to screen for appropriate drug selection, dosing, contraindications, side effects and therapeutic outcomes
  • Assisted patients in minimizing medical expenses by recommending generic alternative prescription medications
  • Recruited, trained and guided pharmacy technicians which improved overall performance
  • Verified safety and accuracy of physician orders
  • Supervised work of pharmacy clerk and technicians to optimize service quality and productivity
  • Developed and implemented productivity initiatives, in addition to coordinating itinerary and scheduling appointments
  • Adjusted job assignments and schedules to keep pace with dynamic business needs, factoring in processes, employee knowledge and customer demands
  • Collaborated with store manager to maintain daily operations
  • Ordered all pharmacy supplies and kept check on inventory levels
  • Developed policies and procedures for effective pharmacy management
  • Supervised team of 4 pharmacy technicians
  • Oversaw all financial transactions and management functions, strategically managing operating budget
  • Produced monthly financial reports like income statements, balance sheets and cash flow statements for presentation to board of directors
  • Designed and introduced leadership development, coaching and team management model, resulting in promotion of employees into increased levels of responsibility
  • Monitored and inspected staff processes to eliminate hazards posed for both residents and staff while ensuring continuous compliance with regulations
  • Recruited, hired and coached employees to offer high-quality, cost-effective care to all residents
  • Conducted routine facility inspections, identifying areas needing improvement and eliminating hazards posed to staff and residents for continued compliance with associated regulations
  • Developed and updated policies and procedures, maintaining compliance with statutory, regulatory and local, state and federal guidelines relating to HIPAA, benefits administration and general liability

RETAIL STAFF PHARMACIST

CVS Health
07.2019 - 11.2019
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration
  • Vaccinated patients to provide immunity against influenza, pneumonia and other diseases
  • Delivered training on device use and storage to enhance support for different groups of patients
  • Compared prescription details against safety standards and insurance requirements to support patients
  • Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage
  • Recommended OTC devices or medication options to help mitigate individual symptoms

PHARMACY TECHNICIAN

CVS Health
12.2018 - 06.2019
  • Stocked, labeled and inventoried medication to keep accurate records
  • Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems and locating items
  • Consulted with insurance company representatives to complete claims processing, resolve concerns and reconcile payments
  • Verified patient data and billing information to discover and resolve erroneous bills due to system errors
  • Provided consultations and answered inquiries from patients, healthcare professionals and physicians regarding drugs, potential side effects and specified use
  • Resolved non-routine issues like third-party billing, computer system and customer service issues
  • Processed incoming drug orders

PHARMACY INTERN

Sarasota Discount Pharmacy
01.2016 - 11.2018
  • Recommended OTC devices or medication options to help mitigate individual symptoms
  • Compared prescription details against safety standards and insurance requirements to support patients
  • Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy policies
  • Educated patients on possible drug interactions, potential side effects and optimal methods of administration
  • Counseled patients on new medications and OTC products
  • Provided friendly customer service at drop-off and pick-up counters
  • Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists

Education

Pharmacy -

MINIA University, College Of Pharmacy
06.2014

Skills

  • Medicare and Medicaid process
  • Drug inventory management
  • Drug utilization review
  • Customer service, education, and counseling
  • Pharmacy operations management
  • Quality Review Processes
  • FDA Drug Safety Guidelines
  • Coordinating Inventory
  • Loss Prevention Controls
  • Confidentiality and HIPAA
  • Team Leadership
  • Safety Understanding
  • Medication Therapy Management
  • Drug Safety
  • Regulatory Standards
  • Quality Assurance Controls
  • Staff Training
  • Monitoring therapeutic effectiveness
  • Patient counseling
  • Medication reviews
  • Prescription dispensing
  • Team Building
  • Pharmacy operations
  • Inventory control

Timeline

Pharmacy Manager/ PHARMACY OWNER

FLORIDA FAMILY PHARMACY
07.2020 - Current

PHARMACIST (PHARMACY MANAGER EMERGING LEADER)

CVS Health
11.2019 - 07.2020

RETAIL STAFF PHARMACIST

CVS Health
07.2019 - 11.2019

PHARMACY TECHNICIAN

CVS Health
12.2018 - 06.2019

PHARMACY INTERN

Sarasota Discount Pharmacy
01.2016 - 11.2018

Pharmacy -

MINIA University, College Of Pharmacy
DAVID AYAD