Lena-Marie Z. Rances
Lakeland,FL
Summary
Dedicated Pharmacist offering over 29 years of experience in retail pharmacy.
Overview
33
33
years of professional experience
1
1
Certification
Work History
Pharmacy - Pharmacy Manager
CVS
05.2018 - 07.2023
- Collaborated with store manager to maintain daily operations
- Supervised team of 4 full time and 3 part time pharmacy technicians and 1 staff pharmacist
- Recruited, hired and trained all staff, providing direct supervision, ongoing staff development and continuing education to employees
- Trained pharmacy interns and newly hired pharmacy technicians
- Monitored and managed pharmacy staff performance to maximize productivity and customer satisfaction
- Enforced compliance with pharmacy regulations and maintained up-to-date records of all medications dispensed
- Developed policies and procedures for effective pharmacy management
- Monitored ordering of pharmacy medication stock to maintain streamlined inventory and low overhead
- Protected drug inventories from damage or theft by establishing and enforcing clear pharmacy security policies
- Ordered all pharmacy supplies and kept check on inventory levels
- Processed over 300 prescriptions per day in busy pharmacy achieving decreased customer wait times and maintaining excellent customer satisfaction
- Counseled patients on possible drug interactions, potential side effects and optimal methods of administration
- Evaluated patient histories to assess medication compliance and spot issues such as doctor shopping or excessive usage
- Provided consultations and answered inquiries from patients
- Interpreted Prescriptions from healthcare providers to properly dispense medications and health products
- Vaccinated patients to provide immunity against influenza, pneumonia, and other diseases
- Helped patients overcome vaccine hesitancy by providing facts about efficacy and safety data.
- Correctly completed pharmacy daily and weekly reports.
- Coordinated pharmacy staff schedule and assisted with personnel monitoring and performance evaluations.
Staff Pharmacist
CVS Pharmacy
08.2015 - 05.2018
- Checked prescriptions for appropriate dosage, drug interactions, allergies and contra-indications before dispensing medications.
- Communicated regularly with physicians, nurses and insurance companies.
- Directly supervised Pharmacy Technicians, interns and support staff while on duty.
- Recommended OTC devices or medication options to help mitigate individual symptoms.
- Effectively resolved insurance rejections and other billing issues.
- Saved patients money and increased pharmacy profit margins with therapeutically equivalent and more cost-effective generic drugs.
CVS Pharmacy, Staff
08.2004 - 08.2015
Staff Pharmacist
Eckerd Drugs
02.1999 - 08.2004
Staff Pharmacist
CVS Pharmacy
10.1994 - 12.1998
Pharmacist Intern
New York Hospital, Cornell Medical Center
11.1992 - 10.1994
- Compounded and prepared intravenous products such as IV admixtures and TPNs
- Trained student pharmacist interns.
Pharmacy Technician
Mt. Sinai Medical Center
11.1990 - 11.1992
Education
Bachelor of Science - Pharmacy
University of Santo Tomas
Manila, Philippines03.1985
Skills
- Pharmacy operations management
- Drug inventory management
- Medicare and Medicaid process
- Staff Management and Training
- Medication Therapy Management
- Immunizations
- Patient education and counseling
Certification
Registered Pharmacist - State of Florida
Consultant Pharmacist - State of Florida
Registered Pharmacist - State of New york
Affiliations
Florida Pharmacist Association
Timeline
Pharmacy - Pharmacy Manager
CVS
05.2018 - 07.2023
Staff Pharmacist
CVS Pharmacy
08.2015 - 05.2018
CVS Pharmacy, Staff
08.2004 - 08.2015
Staff Pharmacist
Eckerd Drugs
02.1999 - 08.2004
Staff Pharmacist
CVS Pharmacy
10.1994 - 12.1998
Pharmacist Intern
New York Hospital, Cornell Medical Center
11.1992 - 10.1994
Pharmacy Technician
Mt. Sinai Medical Center
11.1990 - 11.1992
Bachelor of Science - Pharmacy
University of Santo Tomas