Ashley Jackson
Stuttgart,AR
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
12
12
years of professional experience
Work History
Emergency Medical Dispatcher
Arkansas Emergency Dispatch
04.2015 - Current
- Skilled at working independently and collaboratively in a team environment.
- Self-motivated, with a strong sense of personal responsibility.
- Proven ability to learn quickly and adapt to new situations.
- Worked well in a team setting, providing support and guidance.
- Reported to management operational activities and maintained current records.
- Motivated staff to deliver high-level dispatch support while successfully meeting departmental goals.
- Organized and coordinated dispatch training programs for new hires and refresher training programs for existing personnel to continuously promote company vision, values and culture.
- Received public emergency and non-emergency calls and supervised response prioritization in order to effectively dispatch official units such as police, fire, and EMS while tracking data in real-time environments.
- Reduced risks and emergency response issues by observing public safety field units.
- Read system maps and caller information, and documented details in system.
Waitress/Cook
H, Lion's Den Drive
03.2011 - 04.2015
- Operate radio, telephone, or computer equipment at emergency response center
- Receive reports from the public in reference to medical emergencies
- Relay information to law enforcement and emergency response personnel
- May maintain contact with caller until responders arrive
- Take orders in person and over the phone
- Running the cash register
- Cooking orders and stoking the kitchen when needed
Education
Advanced Emergency Medical Dispatcher -
International Academy of Emergency Medical Dispatch
11.2016
High School Diploma -
Clarendon High School
Clarendon, AR 05.2012
Skills
- Computer-Aided Design (CAD)
- Customer Experience
- Monitoring Frequencies
- Assess Needs
- Emergency Communications
- Teamwork and Collaboration
- Data Entry
- Office Support
- Document Workflow
- Customer Relations
- Complex Problem-Solving
- Operational Improvements
Timeline
Emergency Medical Dispatcher
Arkansas Emergency Dispatch
04.2015 - Current
Waitress/Cook
H, Lion's Den Drive
03.2011 - 04.2015
Advanced Emergency Medical Dispatcher -
International Academy of Emergency Medical Dispatch
High School Diploma -
Clarendon High School
Similar Profiles
Ashley JacksonAshley Jackson
Emergency Medical Dispatcher at Arkansas Emergency DispatchEmergency Medical Dispatcher at Arkansas Emergency Dispatch
Stacey RichardsStacey Richards
Operations Manager at Moniteau County Emergency DispatchOperations Manager at Moniteau County Emergency Dispatch
Saleh AlamriSaleh Alamri
Senior Disaster Management Specialist at Disaster management and Emergency Dispatch Center at King fahad medical citySenior Disaster Management Specialist at Disaster management and Emergency Dispatch Center at King fahad medical city