Ashley Jackson
Nashville,TN
Summary
Dedicated Aviation Professional experienced in delivering exceptional in-flight service and ensuring passenger safety across diverse aircraft. Achieved recognition for enhancing efficiency and professionalism in corporate and commercial flight environments through effective training initiatives. Focused on elevating cabin crew performance and overall passenger experience.
Overview
1
1
Certification
12
12
years of professional experience
Work History
Part 91 Cabin Attendant
Baliee Touring Group
Nashville, Tennessee
06.2025 - Current
- Ensured passenger safety through pre-flight briefings and safety demonstrations.
- Conducted safety checks on emergency equipment and first aid supplies regularly.
- Collaborated with flight crew to maintain efficient cabin operations during flights.
- Managed cabin environment by monitoring temperature, lighting, and cleanliness.
- Assisted passengers with boarding, disembarking, and in-flight services.
- Responded to passenger inquiries with professionalism and courtesy at all times.
- Delivered high-quality customer service by addressing individual passenger needs promptly.
Cabin Safety Instructor
Flight Safety International
SAVANNAH, GA
07.2024 - 07.2025
- Delivered specialized cabin safety training programs in alignment with Flight Safety International's standards, ensuring compliance with FAA regulations and industry best practices.
- Designed and implemented innovative training modules focused on emergency evacuation procedures, safety equipment use, and passenger management during crises.
- Conducted realistic simulation exercises and role-playing scenarios to prepare cabin crew for emergency situations, enhancing their decision-making and crisis management skills.
- Evaluated trainees through practical assessments and written examinations, delivering personalized feedback to enhance development and ensure proficiency in cabin safety protocols.
- Collaborated with subject matter experts to refresh training materials, integrating latest advancements in aviation safety technology and techniques.
- Facilitated workshops on effective communication and teamwork among cabin crew, promoting safety-first culture and elevating service quality.
- Maintained meticulous training documentation and performance records, contributing to regulatory compliance and the continuous enhancement of training programs.
- Participated in industry conferences and seminars to stay current with emerging trends in aviation safety, integrating new insights into training practices.
Cabin hostess/ Line Trainer
Vista America/ Jet Edge
US, US
08.2021 - 07.2024
- Developed and implemented comprehensive training for cabin hostesses, enhancing adherence to safety protocols, service standards, and emergency procedures.
- Conducted interactive training sessions using multimedia tools and exercises to improve knowledge retention and practical skills.
- Monitored and evaluated trainees' performance in simulated and real-life scenarios, providing feedback and coaching to enhance customer service delivery and problem-solving abilities.
BBJ Lead Flight Attendant
Freedom 2
WEST PALM BEACH, US
11.2021 - 06.2022
- Provided exceptional customer service to passengers by attending to their needs and ensuring a comfortable and enjoyable flight experience.
- Ensure passenger satisfaction and comfort by closely monitoring their needs.
- Maintained cabin cleanliness and organization to create a visually appealing environment for passengers.
- Monitored passenger needs to enhance satisfaction and comfort during flights.
- Take responsibility for stocking and preparing the aircraft, ensuring it is fully equipped and ready for departure.
- Executed assigned duties with expertise, providing exceptional service throughout the flight.
PART 91 Cabin Attendant
Jet Aviation
NAPLES, US
04.2019 - 07.2021
- Maintained cleanliness and organization in galleys, creating pleasant and hygienic environment for passengers and crew.
- Conducted pre-flight team meetings, fostering teamwork and collaboration for cohesive and efficient operations.
- Developed communication strategies with crew members, ensuring smooth operations and seamless coordination during flights.
Cabin crew member
Emirates Airlines
DUBAI, UAE
08.2015 - 04.2019
- Greeted passengers at boarding, ensuring a friendly and inviting atmosphere. and delivering exceptional, tailored service in top-tier.
- Ensuring passenger satisfaction by consistently stocking the aircraft and maintaining a clean, professional cabin appearance.
- Updated passenger profiles to enhance personalized service for each guest.
- Regularly updating passenger profiles to ensure personalized service for each guest.
- Maintained clean, professional cabin appearance and stocked aircraft supplies to support passenger satisfaction.
- Provided comfort to passengers by addressing their needs and concerns during flights. and reassurance to passengers during unexpected or challenging situations.
Regional Flight Attendant
Go Jet Airlines
ST. LOUIS, US
03.2014 - 08.2015
- Ensured passenger safety by conducting thorough pre-flight safety checks.
- Verified the proper functioning of all aircraft systems before takeoff by conducting pre-flight checks.
- Maintained a safe and secure environment for passengers through continuous monitoring and adherence to safety protocols.
- Monitored passenger well-being, comfort, and safety throughout flights, enhancing overall travel experience.
- Managed passenger boarding and ensured proper storage of carry-on baggage.
- Addressed passenger incidents during flights, managing medical emergencies and disruptive behavior to ensure safety and comfort.
- Coordinated communication between flight deck and crew, facilitating seamless operations before and during flights.
Education
Cabin Safety Recurrent -
Aircare International
08.2026 - 08.2026
Flight Safety International
Aviation/Aerospace Management and Operations -
Everglades University
BOCA RATON, FLButler in the Sky -
DaVinci Inflight Training Institute
Service Elite -
DaVinci Inflight Training Institute
Culinary Elite Experience -
DaVinci Inflight Training Institute
Skills
- Emergency response
- In-flight Meal Preparation
- Microsoft Office Excel
- Problem-solving
- Problem resolution
- Team leadership
- Team collaboration
- Customer service
- Attention to detail
- Organizational skills
- Time management
- Flexible/Adaptable
- Results driven
- Career Focused
Certification
- DaVinci Inflight Training Institute - Culinary Elite Experience, 09/01/20
- DaVinci Inflight Training Institute - Butler in the Sky, 03/01/21
- DaVinci Inflight Training Institute - Service Elite, 03/01/21
- Flight Safety International, 09/01/24
Timeline
Cabin Safety Recurrent -
Aircare International
08.2026 - 08.2026
Part 91 Cabin Attendant
Baliee Touring Group
06.2025 - Current
Cabin Safety Instructor
Flight Safety International
07.2024 - 07.2025
BBJ Lead Flight Attendant
Freedom 2
11.2021 - 06.2022
Cabin hostess/ Line Trainer
Vista America/ Jet Edge
08.2021 - 07.2024
PART 91 Cabin Attendant
Jet Aviation
04.2019 - 07.2021
Cabin crew member
Emirates Airlines
08.2015 - 04.2019
Regional Flight Attendant
Go Jet Airlines
03.2014 - 08.2015
Flight Safety International
Aviation/Aerospace Management and Operations -
Everglades University
Butler in the Sky -
DaVinci Inflight Training Institute
Service Elite -
DaVinci Inflight Training Institute
Culinary Elite Experience -
DaVinci Inflight Training Institute