Jesika Ortega
Sarasota,FL
Summary
An experienced Cabin Attendant with 10+ years of customer service and satisfaction actively seeking an available position. Providing extensive communication skills, and a calm and confident demeanor to aid in maximizing the safety and comfort of all passengers.
Overview
7
7
years of professional experience
Work History
Part 91 Cabin Attendant
Private Owners
03.2023 - Current
- Enhances passenger experiences by providing above and beyond service meeting all client's needs while inflight
- Ensures safety of all passengers by conducting thorough cabin checks and adhering to strict protocols
- Manages catering orders for clients ensuring orders are accurately curated to each PAX request
- Practices Silver Service while inflight providing exceptional and proper plating and care
Private Event Yacht Bartender
Private Owners
07.2023 - Current
- Swiftly yet diligently curating requested cocktails for clientele and their guests
- Remembering names and orders of guests to personalize their experiences
- Maintaining a clean, organized, and stocked workplace to ensure client and guest's satisfaction
Bartender
Raffurty's Bar And Grill
11.2022 - Current
- Increases customer satisfaction by providing excellent service and crafting high-quality cocktails
- Reduces wait times for drinks by efficiently managing the bar area and prioritizing orders
- Contributes to a positive work environment through effective teamwork and communication with colleagues
Lead Bartender
Southbound Smokehouse A & N. Augusta, SC
02.2020 - 11.2022
- Developed a loyal customer base by fostering an engaging and welcoming atmosphere for patrons
- Trained new bartenders on company policies, drink recipes, and customer service best practices to maintain consistent performance across the team
- Coordinated with event planners to design custom drink menus for private parties, ensuring a memorable experience tailored to the client's preferences
Personal Assistant
Pasqualle And Ali Binetti
04.2017 - 03.2022
- Assisted high-net-worth families and individuals with their daily schedules
- Organized personal calendars with reminders for upcoming events/ meetings
- Ran errands to help with daily tasks enabling employer to focus on more pressing duties
- Assisted in child and small and large animal care while employer tended to professional obligations
Education
Corporate Cabin Attendant Certification - Aviation
Beyond And Above Flight Attendant Training School
Fort Lauderdale, FL09.2022
No Degree - Journalism
University of North Georgia
Dahlonega, GAMedical Assitant And Phlebotomy Certifiction - Medical Assistant
North Georgia Nursing Academy
Flowery Branch, GA01.2017
Skills
- Emergency Response Training
- Inventory management
- Attention to detail
- Organizational skills
- Interpersonal skills
- VIP service experience
- First aid/AED certified
Timeline
Private Event Yacht Bartender
Private Owners
07.2023 - Current
Part 91 Cabin Attendant
Private Owners
03.2023 - Current
Bartender
Raffurty's Bar And Grill
11.2022 - Current
Lead Bartender
Southbound Smokehouse A & N. Augusta, SC
02.2020 - 11.2022
Personal Assistant
Pasqualle And Ali Binetti
04.2017 - 03.2022
Corporate Cabin Attendant Certification - Aviation
Beyond And Above Flight Attendant Training School
No Degree - Journalism
University of North Georgia
Medical Assitant And Phlebotomy Certifiction - Medical Assistant
North Georgia Nursing Academy
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