Ashley Jakubczak
Chicago,IL
Summary
Experienced cashier with strong cash handling skills at Panera Bread, recognized for improving transaction accuracy and customer loyalty. Effectively managed high-volume service periods while maintaining a clean workspace and adhering to health standards. Newly Certified Phlebotomist with hands-on experience in venipuncture and special collection techniques, skilled at reducing patient anxiety and discomfort.
Overview
4
4
years of professional experience
1
1
Certification
Work History
OPENING CASHIER
PANERA BREAD
NORRIDGE, USA
11.2023 - Current
- PREVENTED LOSS THROUGH VIGILANT MONITORING OF SUSPICIOUS ACTIVITY AND TIMELY REPORTING TO MANAGEMENT.
- SUPPORTED OTHER CASHIERS DURING BUSY PERIODS BY STEPPING IN TO PROVIDE PROMPT SERVICE TO WAITING CUSTOMERS.
- INCREASED ACCURACY IN TRANSACTION PROCESSING THROUGH THOROUGH TRAINING ON POINT-OF-SALE SYSTEMS.
- EXHIBITED STRONG MULTITASKING ABILITIES WHILE MANAGING MULTIPLE CUSTOMER TRANSACTIONS SIMULTANEOUSLY.
- MAINTAINED A WELL-ORGANIZED AND CLEAN WORKSPACE, ENSURING SMOOTH OPERATIONS DURING PEAK HOURS.
- ASSISTED CUSTOMERS WITH INQUIRIES, PROVIDING HELPFUL INFORMATION AND RESOLVING ISSUES PROMPTLY.
- BUILT RELATIONSHIPS WITH CUSTOMERS TO ENCOURAGE REPEAT BUSINESS.
- HELPED CUSTOMERS COMPLETE PURCHASES, LOCATE ITEMS, AND JOIN REWARD PROGRAMS.
- Reliability and punctuality
- Expert in OSHA protocols
- Patience and empathy
- Workplace cleanliness
- Cash handling expertise
Drive Thru Cashier
Mcdonalds
Elmwood Park, USA
05.2022 - 10.2024
- Took orders at drive-thru or front counter and accurately processed payments to provide guests with great service.
- Demonstrated outgoing and friendly behavior and positive attitude and interacted well with staff and customers.
- Maintained clean and organized workstations, adhering to strict health and safety guidelines.
- Maintained clean, tidy and orderly work station to uphold company standards.
- Understood restaurant menu, limited-time offers and promotions to answer guest questions.
Education
Highschool Diploma - AP Course in Phycology
William Howard Taft Highschool
Chicago, Il11-2024
Skills
- Reliability and punctuality
- Customer service
- Cash handling
- Transaction processing
- Conflict resolution
- Time management
- Team collaboration
- Health and safety compliance
- Product knowledge
- Promotional awareness
- OSHA compliance expertise
- Patience and empathy
- Workplace cleanliness
- Cash handling proficiency
- HIPAA
- Centrifugation
- Biohazard disposal
- Order of draw
- Venipuncture
- Capillary puncture
- Sanitation and sterilization
- Quality control
- Infection control
Certification
- Phlebotomist Technician Certificate Training, 08/01/24, 12/31/24
- Food Handlers, Trust 20, 11/01/24
Timeline
OPENING CASHIER
PANERA BREAD
11.2023 - Current
Drive Thru Cashier
Mcdonalds
05.2022 - 10.2024
Highschool Diploma - AP Course in Phycology
William Howard Taft Highschool