Ashley Jean
Haverhill,MA
Summary
Customer-oriented professional striving for excellence every single day. Driven Dairy Manager promoting positive interaction with customers, team members and fellow employees while stocking such items as butter, juice, eggs and cheese. Logical Dairy Manager with solid understanding of product rotation. Well-trained professional with demonstrated communication, task prioritization and decision making skills. Skilled agricultural manager with demonstrated operations, team and financial management abilities. Coordinate efficient activities at all levels to support business profits and maintain sustainable operations. Employee-focused and performance-oriented with good training and mentoring abilities.
Overview
15
15
years of professional experience
1
1
Certification
Work History
Dairy Manager
Wegmans Food Markets, Inc
07.2014 - 11.2023
- Enhanced dairy department efficiency by implementing effective inventory management systems.
- Boosted customer satisfaction with high-quality dairy products through meticulous quality control measures.
- Streamlined dairy operations for increased productivity by optimizing staff scheduling and task delegation.
- Developed strong vendor relationships to ensure reliable product supply and favorable pricing negotiations.
Grocery Team Leader
Wegmans Food Markets, Inc
07.2014 - 11.2023
- Increased customer satisfaction by efficiently managing and organizing grocery department operations.
- Improved team productivity by implementing effective scheduling and task delegation strategies.
- Ensured optimal product availability with diligent inventory management practices.
- Enhanced store atmosphere, maintaining a clean and well-stocked grocery area for customer convenience.
- Boosted sales through strategic merchandising and promotional displays in high-traffic areas.
- Streamlined ordering processes to minimize out-of-stock situations and reduce waste.
- Mentored new employees, providing comprehensive training on store policies, procedures, and best practices.
International Foods Coordinator
Wegmans Food Markets, Inc
07.2014 - 11.2023
- Increased efficiency by streamlining coordination processes and implementing new organizational systems.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
- Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Assistant Manager
Mcdonalds
01.2009 - 03.2014
- Improved customer satisfaction by addressing and resolving complaints promptly.
- Streamlined store operations for increased efficiency, implementing new processes and procedures.
- Developed strong working relationships with staff, fostering a positive work environment.
- Increased sales through effective merchandising strategies and targeted promotions.
- Conducted employee performance evaluations, providing constructive feedback for growth and development.
Education
Hotel, Motel, And Restaurant Management
Nashoba Valley Technical High School
Westford, MA06.2005
Skills
- Vendor Management
- Team Building and Leadership
- Merchandising Skills
- Great Organizer / Multitasker
Certification
- BSM Training - Mcdonalds
- ASM Training - Mcdonalds
- EMP Training - Mcdonalds
Dale Carnegie Graduate
I was selected by store management to go through the Dale Carnegie Effective Communications course for three months. During that course I received the first Breakthrough Award and also the Human Relations Award. I am very proud of these accomplishments as it was allot of additional work on top of running the Dairy Department. This course has made me an even more effective leader.
Timeline
Dairy Manager
Wegmans Food Markets, Inc
07.2014 - 11.2023
Grocery Team Leader
Wegmans Food Markets, Inc
07.2014 - 11.2023
International Foods Coordinator
Wegmans Food Markets, Inc
07.2014 - 11.2023
Assistant Manager
Mcdonalds
01.2009 - 03.2014
Hotel, Motel, And Restaurant Management
Nashoba Valley Technical High School