Ashley Jefferson
Columbia,SC
Summary
- Enthusiastic professional with 8+ years of client building, process management, data analysis, negotiating resolutions and team building.
- 5+ years of dynamic recruitment with a demonstrated record of success recruiting candidates.
- Strong communication, negotiation and presentation skills
- Dedicated to reinforcing company policies for handling performance and behavioral issues.
- Accomplished personnel engagement professional with strong background supporting building and retention.
- Passionate about providing an all-encompassing service by incorporating interpersonal skills, analytical ability and acquired knowledge.
Overview
21
21
years of professional experience
Work History
Social Work Case Manager
Prisma Health-Midlands
Columbia, SC
11.2014 - Current
- Onboarding, cycles, offboarding, and transfers for staff, community members, and participants
- Assist in development/maintenance and evaluation of clinical data; interpret data and make recommendation
- Manage Electronic Medical Records (EMR) Systems and data analysis of medical records (EPIC, OneChart, Workday)
- Implementation/coordination of identified discharge planning/placement needs
- Recruitment of participant for Diabetes Prevention and Hypertension Management Programs
- Assist in teaching and coaching participants in CDC Pre Diabetes Class (DPP)
Salon Coordinator
Belk
Columbia, South Carolina
09.2009 - Current
- Managed salon's master calendar to organize customer appointments, employee schedules and special events.
- Scheduled employees to maintain adequate coverage during business hours.
- Set, enforced and optimized internal policies to maintain responsiveness to demands..
- Coached and trained employees to optimize performance and achieve demanding business objectives.
- Recruited, trained and supervised 20 employees.
GEAR UP Project Specialist (Counselor)
Blythewood High School
Columbia, SC
08.2013 - 06.2014
- Created communication material such as newsletters, emails, and other documents as needed
- Collaborated with psychologist, social workers, administrators and teachers regarding student program and assessments
- Encouraged educational growth strategies by preparing students for college environment
- Collected timesheets and assisted with payroll processing
- Maintained Learning Management Systems (LMS) and updated changes of schools’ website platform
- Directed and monitored tutoring program and organized parent conferences
Education
Master’s Degree - Social Work Concentrations: Communities and Systems
University of South Carolina - Columbia
Columbia, SC05.2013
Bachelor’s Degree - Sociology
University of South Carolina - Columbia
Columbia, SC08.2011
Skills
- Relationship Building
- Advising Department Managers
- Program Modification
- Policy Improvement Recommendations
- Employee Relations Oversight
- Program Analysis
- Recruiting and Interviewing
- Exit Interviews and Processes
- Conflict Resolution
- Onboarding, Training and Development
- Work Complaint Handling
- Transfer Coordination
Affiliations
Serve as Big Sister for the Big Brother Big Sister Organization Junior League of Columbia National Association of Social Work (NASW)
Timeline
Social Work Case Manager
Prisma Health-Midlands
11.2014 - Current
GEAR UP Project Specialist (Counselor)
Blythewood High School
08.2013 - 06.2014
Salon Coordinator
Belk
09.2009 - Current
Master’s Degree - Social Work Concentrations: Communities and Systems
University of South Carolina - Columbia
Bachelor’s Degree - Sociology
University of South Carolina - Columbia