Microsoft Office
Nicole Burkett
Entry Level IT
Hopkins,SC
Summary
Reliable, hardworking and passionate job seeker with strong organizational skills eager to secure entry-level IT position in a great environment. Ready to help team achieve company goals. Personable team player with exceptional customer service abilities. Fast learner and committed to continuous, self-directed learning. To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills. Offering excellent communication and good judgment. Ready to help team achieve company goals. Friendly student available for weekend, evening and holiday shifts. Considered hardworking, punctual and driven.
Overview
10
10
years of professional experience
7
7
years of post-secondary education
2
2
Certifications
1
1
Language
Work History
Patient Access Representative
Prisma Health Midlands- Richland
Columbia, SC
09.2016 - Current
- Secured patient information and confidential medical records in compliance with HIPAA privacy rule standards to protect patient's privacy
- Collected and entered patient demographic and insurance data into computer database to establish patient's medical record
- Performed patient scheduling and registration functions to serve as initial contact point for medical office visits
- Used Cerner and Epic systems to schedule appointments
- Identified insurance payment sources and listed payers in proper sequence to establish chain of payment
- Determined patient financial needs and referred eligible patients to proper county, state or federal agencies to obtain financial assistance
- Explained estimated cost for medical treatments and answered patient questions to promote good understanding of proposed services
- Perform accurate data entry to obtain financial and demographic data for patients.
Server
Applebee’s
Columbia, South Carolina
07.2011 - 01.2016
- Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers
- Checked identification to enforce age regulations for alcoholic beverages
- Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags
- Greeted and maintained relationships with regular customers
- Collected credit card, cash and gift certificate payments and dispensed change for cash transactions
- Worked with POS system to place orders, manage bills and handle complimentary items for dissatisfied customers.
Education
Associate of Science - Information Systems
Strayer University
Columbia, SC 08.2018 - 09.2021
Bachelor of Science - Information Technology
Strayer University
Columbia, SC 08.2018 - Current
Skills
Insurance Verification
undefinedCertification
Test Out: Certified Network Pro
Accomplishments
- Trained the new employees
Software
Social Media
Timeline
Test Out: Certified PC Pro
09-2021
Test Out: Certified Network Pro
06-2021
Associate of Science - Information Systems
Strayer University
08.2018 - 09.2021
Bachelor of Science - Information Technology
Strayer University
08.2018 - Current
Patient Access Representative
Prisma Health Midlands- Richland
09.2016 - Current
Server
Applebee’s
07.2011 - 01.2016
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