Overview
Work History
Education
Skills
Timeline
Generic

Ashley Jenkins

Garfield Heights ,OH

Overview

7
7
years of professional experience

Work History

Signing Agent

Self Employed Services
Cleveland, OH
01.2021 - Current
  • Managed accurate record-keeping for all notarial acts performed, ensuring proper audit trails for future reference or legal inquiries.
  • Developed expertise in various types of loans, including conventional, FHA, VA, and reverse mortgages.
  • Assisted clients in understanding complex mortgage documents, guiding them through the signing process stepbystep.
  • Built strong relationships with local businesses, expanding clientele through effective networking and marketing efforts.
  • Expedited loan closing processes, coordinating schedules between clients, lenders, and title companies.
  • Reduced errors in documentation by meticulously reviewing all paperwork prior to signing appointments.
  • Increased client satisfaction by providing accurate and timely notarial services.
  • Enhanced communication channels between borrowers, lenders and title agents facilitating smooth transactions without delays.

Manager

Cleveland Elite Cleaning
Cleveland, OH
08.2019 - Current
  • Managed and motivated employees to be productive and engaged in work.
  • Accomplished multiple tasks within established timeframes.
  • Maintained professional, organized, and safe environment for employees and patrons.
  • Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
  • Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
  • Onboarded new employees with training and new hire documentation.
  • Improved safety procedures to create safe working conditions for workers.
  • Improved marketing to attract new customers and promote business.

Medicaid Eligibility Specialist

The Revenue Group
Cleveland, OH
01.2017 - 08.2019
  • Maintained up-to-date knowledge of relevant laws, regulations, and policy changes affecting Medicaid eligibility determinations.
  • Improved customer service experience for applicants, providing clear explanations of eligibility requirements and addressing concerns promptly.
  • Enhanced Medicaid eligibility determinations by thoroughly analyzing applicants'' financial and personal information.
  • Resolved eligibility discrepancies by carefully reviewing regulations and collaborating with relevant parties to reach accurate determinations.
  • Managed high caseloads efficiently, prioritizing tasks effectively and utilizing time-management skills to meet deadlines consistently.

Education

All Study’s

John F Kennedy
Cleveland, OH

Skills

  • Multitasking capacity
  • Patience and Empathy
  • Reliability and punctuality
  • Documentation accuracy
  • Decision Making Aptitude
  • Strong Problem Solver
  • Professional and mature

Timeline

Signing Agent

Self Employed Services
01.2021 - Current

Manager

Cleveland Elite Cleaning
08.2019 - Current

Medicaid Eligibility Specialist

The Revenue Group
01.2017 - 08.2019

All Study’s

John F Kennedy
Ashley Jenkins