Sheila Standokes
Haslet,TX
Summary
Dynamic Signing Agent with extensive experience at MI Homes, excelling in document accuracy and client communication. Proven ability to streamline loan closings and enhance customer satisfaction through effective relationship building and problem-solving. Expertise in notary services and a strong commitment to reliability and punctuality ensure seamless transactions.
Overview
23
23
years of professional experience
Work History
Signing Agent
Self Employed Services
Fort Worth, TX
10.2010 - Current
- Facilitated notarization of legal documents, ensuring compliance with state regulations.
- Managed client appointments and scheduling to optimize service delivery efficiency.
- Reviewed documents for accuracy, reducing errors in notarized paperwork.
- Maintained up-to-date knowledge of notary laws and practices to provide informed services.
- Streamlined document signings for efficient completion of loan closings.
- Achieved consistent success in managing multiple signing appointments daily, prioritizing tasks and optimizing time-management strategies.
- Developed expertise in various types of loans, including conventional, FHA, VA, and reverse mortgages.
- Assisted clients in understanding complex mortgage documents, guiding them through the signing process stepbystep.
- Enhanced communication channels between borrowers, lenders and title agents facilitating smooth transactions without delays.
- Increased client satisfaction by providing accurate and timely notarial services.
Escrow Assistant
Stewart Title Insurance Company
Dallas, TX
04.2003 - 11.2008
- Assisted with preparation of closing documents ensuring accuracy and adherence to regulations
- Managed communication between clients, agents, and lenders to facilitate smooth transactions
- Organized and maintained escrow files for efficient access and compliance audits
- Coordinated disbursement of funds following closing instructions to ensure timely settlements
- Reviewed title reports and property documents identifying discrepancies for resolution
- Supported senior escrow officers by preparing necessary documentation for complex transactions
- Trained new team members on operational procedures and company policies to enhance team efficiency
- Developed strong relationships with clients through excellent customer service, fostering trust and loyalty.
Escrow Officer
Ryland Homes
Dallas, TX
04.2002 - 11.2008
- Prepared and reviewed closing documents for accuracy and compliance with state regulations.
- Coordinated communication between buyers, sellers, and lenders to facilitate smooth transactions.
- Managed escrow accounts, ensuring funds were disbursed correctly according to contract terms.
- Conducted thorough title searches to identify any potential issues affecting property transfers.
- Assisted clients in understanding escrow processes, enhancing customer service experience.
- Collaborated with real estate agents to resolve issues that arose during the closing process.
- Managed multiple escrow accounts simultaneously, balancing financial transactions and minimizing risk of errors.
- Prepared detailed settlement statements for each transaction, accurately reflecting funds received and disbursed.
- Scheduled closing appointments for seller and buyer or arranged for delivery of documents for out of area closings.
- Followed industry standard escrow procedures and maintained awareness of regulations governing escrow process.
Education
High School Diploma -
J. Earl Selz High School
Pilot Point, TXAerospace Engineering
Texas A&M University
College Station, TXSkills
- Multitasking capacity
- Patience and empathy
- Reliability and punctuality
- Documentation accuracy
- Loan documentation
- Real estate
- Notary expertise
- Legal document handling
- Title insurance awareness
- Mortgage industry awareness
- Escrow process comprehension
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Excellent communication
- Telephone and email etiquette
- Active listening
- Effective communication
- Relationship building
- Adaptability
Timeline
Signing Agent
Self Employed Services
10.2010 - Current
Escrow Assistant
Stewart Title Insurance Company
04.2003 - 11.2008
Escrow Officer
Ryland Homes
04.2002 - 11.2008
High School Diploma -
J. Earl Selz High School
Aerospace Engineering
Texas A&M University