Ashley Jenkins

Provide direct patient care, assist with ADL'S, monitor vitals, maintain a clean environment for my patients, provide light housework, run errands as needed, cook for them and assist with baths, and provide support to them and their family members.

• Answered incoming phone calls and addressed questions from customers and healthcare providers.
• Stocked, labeled, and inventoried medication to keep accurate records.
• Enhanced pharmacy workflow by assisting pharmacists with medication dispensing, labeling, and packaging.
• Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
• Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
• Counted and labeled prescriptions with correct item and quantity.
• Assisted in maintaining a clean and organized work environment, ensuring compliance with safety regulations.
• Increased overall pharmacy productivity by restocking supplies, organizing shelves, and maintaining cleanliness according to standards.
• Performed wide range of pharmacy operations with strong commitment to accuracy, efficiency and service quality.
• Provided exceptional customer service, fostering positive relationships with both new and returning patients at the pharmacy counter.
• Assisted in training new team members on standard operating procedures to ensure consistent quality of service across the entire team.

• Answered multi-line phone system, routing calls, delivering messages to staff and greeting visitors.
• Maintained confidentiality of sensitive information by adhering to strict privacy policies and implementing secure filing systems.
• Delivered excellent customer service through prompt responses to client inquiries, addressing concerns effectively, and building strong relationships.
• Ensured accurate record-keeping with diligent data entry and database management for vital company information.
• Coordinated office supply inventory management, proactively ordering necessary items before depletion to avoid workflow disruptions.
• Supported executive staff through scheduling meetings, coordinating travel arrangements, and preparing crucial documents.
• Assisted with human resources tasks such as updating employee files or submitting time-off requests per company policy guidelines.
• Assisted in onboarding new employees, providing training materials, and coordinating orientation schedules to ensure a smooth integration into the team.

• Developed strong relationships with rural customers through consistent communication and exceptional service quality.
• Assisted in training new employees on proper procedures for sorting, loading, and delivering mail in a rural setting.
• Handled accurate cash payments for postage and incurred fees.
• Utilized USPS technology tools effectively to track packages accurately throughout the delivery process.
• Handled sensitive materials confidentially, protecting customer privacy and meeting USPS guidelines for secure mailing practices.
• Organized mail ahead of delivery runs for correct routing.
• Demonstrated flexibility by covering additional routes as needed or stepping in for absent colleagues when necessary.