Open To Work
Ashley Jenkins
Knoxville,TN
Work Preference
Summary
Highly skilled Bar Manager with solid background in all aspects of bar operations. Proven ability to manage and motivate teams while ensuring high-quality customer service. Possess strong skills in inventory management, cost control, staff training, and development. Notable impact made on previous work through increased efficiency in service delivery and improvements in overall customer satisfaction.
Overview
1
1
Certification
7
7
years of professional experience
Work History
Bar Manager
Carolina Ale House- LM Hospitality
Knoxville, Tennessee
04.2025 - Current
- Directed daily operations including opening/closing procedures, shift scheduling, cash handling, and payroll processing to maintain operational efficiency.
- Oversaw daily bar operations, ensuring optimal inventory levels to support service demands.
- Trained and supervised bartenders on service standards and cocktail preparation.
- Coordinated staff schedules to optimize coverage during peak hours.
- Resolved customer complaints and issues efficiently, enhancing overall guest satisfaction.
- Maintained detailed inventory of bar supplies and stocked work areas.
Server/Bartender
Carolina Ale House- LM Hospitality
Knoxville, Tennessee
07.2022 - 04.2025
- Trained new bartenders on bar procedures and drink recipes to maintain service quality.
- Monitored customer behavior to ensure responsible alcohol service at all times.
- Served food and beverages promptly, contributing to overall guest satisfaction.
- Provided exceptional service to high volume of daily customers.
- Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Server
Carolina Ale House- LM Hospitality
Jacksonville, North Carolina
03.2022 - 07.2022
- Served high volumes of customers daily, ensuring exceptional service quality.
- Provided outstanding customer service, contributing to elevated satisfaction levels.
- Took customer orders accurately and promptly, supporting efficient service delivery.
- Executed opening and closing duties, ensuring dining area was well-prepared and stocked.
Deli Associate
Food Lion
New Bern, North Carolina
09.2020 - 02.2022
- Guided customers in selecting deli products and provided knowledgeable answers to inquiries.
- Operated slicing machines for consistent and precise cuts of meats and cheeses, enhancing product presentation.
- Restocked shelves and displays with fresh products regularly to maintain appealing inventory.
- Assisted with operations during pandemic
Server
Applebee's
New Bern, North Carolina
03.2019 - 10.2019
- Delivered friendly, efficient service to guests in a high-volume restaurant.
- Provided excellent customer service in a fast-paced dining environment.
- Took orders accurately and efficiently from customers at the table.
- Served food and beverages promptly, enhancing guest satisfaction.
- Delivered food and beverages promptly to enhance guest satisfaction.
Education
High School Diploma -
Jones Senior High School
Trenton, NC01-2017
Skills
- Cocktail preparation
- Inventory management
- Cash handling
- Shift scheduling
- Staff training
- Responsible alcohol service
- Customer service
- Problem solving
- Adaptability
- Service oriented
- Maintenance
Certification
- TABC License
- ServSafe Certification
Timeline
Bar Manager
Carolina Ale House- LM Hospitality
04.2025 - Current
Server/Bartender
Carolina Ale House- LM Hospitality
07.2022 - 04.2025
Server
Carolina Ale House- LM Hospitality
03.2022 - 07.2022
Deli Associate
Food Lion
09.2020 - 02.2022
Server
Applebee's
03.2019 - 10.2019
High School Diploma -
Jones Senior High School