Ashley J. Ferrara
Milford,MI
Summary
Driven, collaborative, and analytical global HR professional with 9 years of experience. Focused on providing top-quality HR guidance to executives and leadership. Generate high impact workforce solutions across functional lines to advance broad change initiatives for short and long term company success.
Overview
10
10
years of professional experience
Work History
People Business Partner
MCAFEE
05.2022 - 01.2025
- Delivered global HR solutions for 4 executives, 8 business areas and 800+ employees aligning HR strategy with local labor laws, cultural practices, and corporate objectives
- Provided strategic recommendations to senior leadership regarding HR policies, procedures, and projects
- Effectively influenced decision makers to ensure compliance with company policies and strategic goals
- Designed and implemented leadership development and succession planning initiatives improving overall talent readiness and capability
- Established and maintained collaborative partnerships with senior leaders and department leaders to align HR initiatives with business goals and restructuring ensuring smooth communication, compliance, and shared commitment to achieving organizational objectives
- Maintains in-depth knowledge of legal requirements globally related to day-to-day management of employees, reducing legal risks and ensuring regulatory compliance
- Strategic Partner and key advocate in implementing multiple small and large scale transformations initiatives effectively driving change and enhancing operational efficiency
- Facilitated change management processes during organizational restructuring efforts, ensuring smooth transitions for affected employees
- Partnered with Slalom, Grant Thorton and COPC
- Provided consultation and resolution support on Employee Relations issues including conflict resolutions, investigations, group actions and global separations
Human Resources Business Partner
ENCORE REHABILITATION SERVICES
02.2021 - 05.2022
- Aligning business objectives with employees and management in designated business regions
- Individually support six regions with 3,000+ employees in the region throughout the United States
- Stays current with all applicable legal requirements and government reporting regulations affecting HR activities
- Responsible for conducting detailed investigations to complete employee relations issues or performance management challenges and recommending solutions that are in alignment with the Company’s core values and benchmarks
- Conducted talent assessments for improved workforce alignment.
- Utilize independent judgement and best practices in conducting investigations and recommending resolutions
- Initiated and executed the improvement of the leave management process, introduced and implemented ADA as a leave/accommodation, and designed and executed an attendance point system
- Provided advice, counsel and resolution to managers on a broad range of employee challenges including policy interpretation, performance management, employee relations, leave management and Covid-19.
Human Resources Business Partner
DELUXE
04.2020 - 02.2021
- Provide frontline, day-to-day support in administering human resources policies and programs covering a broad range of HR topics which include employee relations, performance management, site leadership, Workday utilization and staffing and onboarding
- Partner with business leaders at the sites to support critical business needs, projects as well as guiding them to corporate compliance
- Utilizes strong collaboration and facilitation skills and an ability to influence to accomplish set goals/objectives/metrics
- Administered Covid-19 protocols
- Managed complex employee relations issues to promote a healthy workplace culture.
Human Resources Generalist
SMS ASSIST
05.2019 - 04.2020
- Built trusted relationships with managers and employees to promote and deliver best human resources practices
- Work closely with employment counsel to ensure compliance
- Serve as tier one support for employees through an internal human resources inbox
- Adjudicate all background checks for candidates
- Provide human resources guidance to all lines of business and leadership
- Manage and enforce company-wide policies for leave of absence requests such as ADA, FMLA, Bereavement, Personal Leave, Short term and long-term disability
- Improved processes by utilizing Workday capabilities and created job aids within the human resources functions
- Conducted termination meetings with employees
- Review, approve and deliver corrective action
- Effectively managed complex employee relations caseloads, navigating sensitive situations and ensuring all parties were treated fairly and equitably.
- Handled over 350 leave cases related to ADA and FMLA, in the first 8 months as a leave administrator
- Created and administered FMLA and ADA Training for Managers company wide
- Led several compliance related initiatives such as the EEO employee data audit and advanced PTO documentation
Human Resources Generalist
KELLY SERVICES
02.2018 - 04.2019
- Direct workflow for a team of remote Apple advisors, managing communication over the phone and through email
- Enforce company-wide policies for leave-of-absence requests and review timecards for accuracy using MyPeopleNet
- Perform offboarding procedures and conduct exit interviews
- Managed 20+ new leave or accommodation case requests per day. Streamlined compliance with FMLA and ADA regulations and requirements
- Served as a liaison between employees and management, fostering open lines of communication for addressing concerns promptly.
Office Manager/HR Admin
OAKLAND PHYSICAL THERAPY, P.C.
02.2016 - 02.2018
Customer Service Representative/Assistant Supervisor
J & B MEDICAL SUPPLY, INC.
12.2014 - 02.2016
Education
Master of Arts - Human Resources Management
Marygrove College
Detroit, MI03.2019
Bachelor of Science - Health Administration
Western Michigan University
Kalamazoo, MI12.2014
Skills
- Performance Management
- Employee Relations
- Leadership Development
- Regulatory Compliance
- Succession Planning
- Coaching & Mentoring
- Strategic Planning & Transformation
- Leave Administration
- Organization Design & Restructure
Timeline
People Business Partner
MCAFEE
05.2022 - 01.2025
Human Resources Business Partner
ENCORE REHABILITATION SERVICES
02.2021 - 05.2022
Human Resources Business Partner
DELUXE
04.2020 - 02.2021
Human Resources Generalist
SMS ASSIST
05.2019 - 04.2020
Human Resources Generalist
KELLY SERVICES
02.2018 - 04.2019
Office Manager/HR Admin
OAKLAND PHYSICAL THERAPY, P.C.
02.2016 - 02.2018
Customer Service Representative/Assistant Supervisor
J & B MEDICAL SUPPLY, INC.
12.2014 - 02.2016
Master of Arts - Human Resources Management
Marygrove College
Bachelor of Science - Health Administration
Western Michigan University
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