Ashley Jimenez
Doral,FL
Summary
Hardworking visionary leader dedicated with a proven track record of driving organizational success through exemplary leadership and strategic foresight. Demonstrated expertise in orchestrating business operations to ensure seamless coordination between production sites, logistics units, and major airports, guaranteeing punctual delivery of premium services. Adept at collaborating with prestigious airlines and businesses to discern operational requirements and tailor services to meet their standards. Proficient in fostering elegant communication channels across departments to facilitate the smooth flow of operational information. Committed to upholding stringent quality standards and deadlines while effectively managing production processes. Skilled in training and mentoring employees to excel in computer proficiency, and business analysis, thereby optimizing performance and enhancing stakeholder's satisfaction. An innovative strategist steering companies towards sustainable growth and excellence.
Overview
6
6
years of professional experience
Work History
Ramp Safety Supervisor
Do & Co Miami
Miami, FL
08.2023 - 04.2024
- Plan, forecast, schedule, and communicate transportation activities with dispatch between the main production site, logistics unit, and Miami airport and ensure on time delivery of high quality services
- Assist high-end airlines (Emirates, Qatar, Delta etc) to determine the operational needs for service and interpreting their requirements
- Coordinate and agree on service specifications with high-end clients and ensure accurate setup for their flights, bars, and stores
- Maintain an elegant and professional communication with such sophistication amongst different channels and distributions, all incoming operational information to the affected departments
- Ensure production processes quality standards, deadlines and accuracy are met to handover products to each aircraft and handling delays appropriately without any drastic measures, needing to take pace
- Training employees on proficient computer skills (Microsoft Word, Excel, Outlook etc.) and overseeing their daily reports, accidents, incidents
- Ensuring every employee is trained on Hazard Analysis Critical Control Point, training each one of them on forecast price and market trends to identify changes of balance in buyer-supplier power
- Ensuring all employees are performing and managing ramp safety regulations appropriately, and making sure they are giving all of our clientele the high-end service we contribute to
- Track and report key functional metrics to reduce expenses and improve effectiveness, and partnering up with stakeholders to ensure clear requirements documentation
- Manage day-to-day supplier communication to establish and negotiate agreement and maintain business relationships with established suppliers to assure on-time delivery, favorable pricing, capacity allocation, and purchase terms.
Supervisor of Operations
Alliance Ground International
Los Angeles, CA
07.2022 - 05.2023
- Practiced safety-conscious behaviors in operational processes and procedures
- Performed under-wing services to the aircraft such as guiding and parking the aircraft, refueling, tanker truck inspections, jet fuel quality control, etc
- Partnered with Captain and flight crew to ensure the NOTOC documentation was accurate and communicated before departure
- Communicated with operations to ensure all flight metrics were maintained and prepared for the next departure
- Ensured aircraft maintenance operations were in compliance with all applicable regulations and policies.
- Developed training materials for new employees on safety protocols, procedures, and processes associated with aircraft maintenance operations.
Aircraft Crew Chief
Airport Terminal Services
Los Angeles
09.2022 - 01.2023
- Communicated knowledge of flight operations by managing all aspects of assigned aircraft projects including coordinating necessary resources, documentation, and communication with the appropriate personnel
- Review work package for thorough understanding and verification of accuracy including; Wiring Diagrams, ground and flight test procedures, certification, structural drawings, schedules, manpower allocations and required ground support equipment
- Maintain and comply with all environmental, health and safety, federal, OSHA, state and local regulations
- Conducted pre-flight inspections of aircraft to identify potential safety hazards or defects.
- Troubleshot malfunctions using established procedures and recommended corrective action for defective parts or systems.
- Inspected engines, landing gears, brakes, electrical systems, hydraulic systems and other related components according to company policies and procedures.
- Delegating agents to service any ground power or under-wing tasks required for aircraft departure
Cabin Cleaner
Total Airport Services
Los Angeles, CA
02.2022 - 07.2022
- Specialized in the cleanliness of the interior and exterior of the aircraft, adhering to cleaning standards
- Inspected aircraft components to locate and attend to any cracks, breaks, leaks, and other concerns about passenger safety
- Followed best PPE and GMP practices when handling chemical and cleaning materials
- Assisted TSA with passenger security searches and remained vigilant to the strict timeliness of airplane departures
Administrative Assistant
562 SMOG
Los Angeles, CA
02.2021 - 05.2022
- Demonstrated composure and flexibility in stressful situations regardless of competing priorities
- Scheduled meetings and appointments for senior-level staff members and organized important financial documents and receipts into company filing systems
- Developed filing systems for client and internal documents and answered calls and emails from clients and delivered messages on behalf of executives
- Built long-term relationships with clients to promote brand reputation and secure continued business
- Composed letters, memos, reports, emails, presentations and other written correspondence as required by management staff.
- Processed invoices for payment using accounting software applications.
Ramp Agent
Menzies Aviation
Los Angeles, CA
09.2021 - 02.2022
- Transported luggage and cargo to various airport locations
- Conducted daily safety inspections of ramps and runways ensuring no debris or foreign objects were present before takeoff.
- Loaded and unloaded trucks with heavy materials following safety protocols.
- Inspected aircraft interiors prior to take-off for any hazards or debris that could cause damage during flight.
- Communicated effectively with ground crew members to ensure smooth operation of flights.
- Operated a variety of motorized vehicles such as tugs, belt loaders, forklifts. safely and efficiently around airport premises.
- Worked closely with air traffic control personnel to coordinate safe movement of planes on the taxiway.
Corporate Sales Manager
Elevate Energy
Los Angeles, CA
01.2018 - 12.2019
- Monitored costs, competition, and supply and demand to establish and adjust selling prices
- Involved sales of manufactured products, services, commodities, real estate, and other subjects of sale
- Developed sales team through motivation, counseling, and product knowledge education ∙ Represented company at trade association meetings to promote products
- Considered statistics and expenditures to assess marketing potential of new and existing store locations
- Planned and directed staffing, training, and performance evaluations to develop and control sales and service programs
- Analyzed market trends, evaluated competitors' activities and developed pricing models.
- Cultivated strong business relationships with key decision makers within target accounts.
Education
Data Analytics Certification - Data Analytics
Google
Miami, FLBusiness Intelligence - Business Administration And Management
Rio Hondo College
Whittier, CAComputer Science And Programming
Google
Miami, FLSkills
- Gap analysis
- Project Management
- Process Mapping
- Business Needs Analysis
- Virtualization Technologies
- Revenue Forecasting
- Business Development
- Budget Development
- Market Research
- SQL Server Database
- Leadership proficiency
- Financial Acumen
Timeline
Ramp Safety Supervisor
Do & Co Miami
08.2023 - 04.2024
Aircraft Crew Chief
Airport Terminal Services
09.2022 - 01.2023
Supervisor of Operations
Alliance Ground International
07.2022 - 05.2023
Cabin Cleaner
Total Airport Services
02.2022 - 07.2022
Ramp Agent
Menzies Aviation
09.2021 - 02.2022
Administrative Assistant
562 SMOG
02.2021 - 05.2022
Corporate Sales Manager
Elevate Energy
01.2018 - 12.2019
Data Analytics Certification - Data Analytics
Google
Business Intelligence - Business Administration And Management
Rio Hondo College
Computer Science And Programming
Google