Summary
Overview
Work History
Education
Skills
Timeline
Generic

Ashley J. Loudermill

Norton Shores

Summary

Compassionate and organized professional with a strong background in child welfare and case management, transitioning into higher education support services. Skilled in de-escalating conflicts, flourishing in high-pressure situations, and great customer service. Passionate about helping people, building trust, and contributing to a positive team culture through experience supporting vulnerable youth and their family. I am committed to student success through trauma-informed and solution-focused practices.

Overview

16
16
years of professional experience

Work History

Employment Coordinator

Health West
06.2025 - Current


  • As a Supported Employment Coordinator for Transition Age Youth, I specialize in assisting young individuals aged 16–24 in navigating the path to meaningful, competitive employment.
  • Coordinated vocational assessments, job development, and placement services, while collaborating with employers, support teams, and community agencies.
  • Developed person-centered employment plans, providing on-the-job coaching, and ongoing support for job retention.

Children's Protective Services Specialist

Michigan Department of Health and Human Services
05.2016 - 11.2024
  • Managed a caseload, advocating for child safety, family reunification, and permanency planning. Partnered with schools, therapists, and community agencies to coordinate wraparound services. Advocated for children and families through service planning and referrals to employment programs.
  • Facilitated educational planning for youth in foster care, ensuring compliance with Individualized Education Plans (IEPs) and McKinney-Vento Act requirements.
  • Represented MDHHS in cross-agency workgroups to expand trauma-informed care access in rural and tribal communities.

Housing Resource Specialist

True North Community Services
03.2016 - 05.2016
  • Completed client intakes; assessments; creation of housing plans; housing counseling, monitoring and evaluation of program participant progress; and assuring that the program participants' rights are protected.

Shipping Clerk

Howmet
04.2015 - 04.2016
  • Maintained department database and inventory. Inspected shipments for damages or defects; record discrepancies or damages.

Geek Squad Consultation Agent/Customer Service

Best Buy
08.2009 - 04.2015
  • Computer diagnostics/repair and mobile phone support. Provided installation support and services for setup installation changes for computer hardware and software. Handled escalated customer complaints and resolved issues.

Education

Bachelors of Arts - Sociology, Women & Gender Studies

Michigan State University
01.2014

Skills

  • Retail operations and sales support
  • Microsoft Office proficiency
  • Communication skills
  • Critical thinking and research skills
  • Background Investigations & Risk Assessment
  • Case management and Crisis intervention
  • Child Welfare Investigations & Case Analysis
  • Organization and Time management
  • Motivational Interviewing
  • Community engagement/Collaboration
  • Multitasking and organization
  • Reporting writing and documentation
  • Technical support
  • DEI Leadership/Cultural Competency
  • Effective networking
  • Client assessment

Timeline

Employment Coordinator

Health West
06.2025 - Current

Children's Protective Services Specialist

Michigan Department of Health and Human Services
05.2016 - 11.2024

Housing Resource Specialist

True North Community Services
03.2016 - 05.2016

Shipping Clerk

Howmet
04.2015 - 04.2016

Geek Squad Consultation Agent/Customer Service

Best Buy
08.2009 - 04.2015

Bachelors of Arts - Sociology, Women & Gender Studies

Michigan State University

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