Reyna Wemigwans
LCO Daycare
Hayward,WI
10
years of professional experience
Customer-focused and dependable professional with experience in guest services, human resources, retail management, and early childhood education. Known for building positive relationships, providing exceptional customer service, and staying organized in fast-paced environments. A quick learner with strong communication skills, attention to detail, and a positive attitude who is excited to bring professionalism and compassion to every role.
Work History
Employment Coordinator
1 Year 7 Months- Established effective candidate screening processes to ensure timely progression through the hiring pipeline.
- Enhanced candidate experience by streamlining the application and onboarding process.
- Streamlined communication between HR and department managers to ensure a seamless recruitment process.
- Assisted with writing job postings and job descriptions for boards.
- Developed and implemented onboarding and orientation programs for new employees.
- Improved office efficiency by effectively managing internal communications and correspondence.
- Completed human resource operational requirements by scheduling and assigning employees.
- Conducted exit interviews, providing valuable insights into areas of improvement for employee satisfaction.
- Managed candidate databases using applicant tracking system for streamlined recruitment processes.
Assistant Store Manager
4 Months- Assisted in managing daily store operations, ensuring compliance with company policies and procedures.
- Managed cash registers efficiently, ensuring accurate transactions, balancing drawers daily, and minimizing discrepancies.
- Resolved customer inquiries and concerns efficiently, enhancing overall shopping experience and satisfaction.
- Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
- Enhanced store appearance for increased sales by maintaining cleanliness and implementing strategic merchandise displays.
Guest Service Representative
10 Months- Provided exceptional guest service, addressing inquiries and resolving issues promptly.
- Assisted guests with reservations, check-ins, and check-outs to enhance overall experience.
- Managed cash handling processes accurately during transactions and reconciliations.
- Collaborated with team members to ensure smooth operations and efficient service delivery.
- Developed strong relationships with guests to foster repeat visits and loyalty initiatives.
- Handled payment transactions accurately, maintaining proper cash handling procedures at all times.
Human Resources Associate
9 Months- On call associate for temporary administrative assistant positions throughout casino human resources and tribal operations.
Daycare Worker
4 Years 2 Months- Supervised children during activities, ensuring safety and engagement.
- Assisted in daily routines, promoting social interaction and developmental skills.
- Maintained cleanliness and organization of play areas and educational materials.
- Observed children's behavior to identify developmental milestones or concerns.
- Sanitized dishes, tabletops, toys, and frequently touched surfaces to prevent spreading of germs.
- Assisted in creating a nurturing atmosphere by actively engaging with children through play, conversation, and care routines.
Education
Intro To Early Childhood Care Education - Early Childhood Care And Education
GED
Skills
Customer Service
Guest Relations
Cash Handling
Communication
Multitasking
Microsoft Office
Administrative Support
Human Resources
Scheduling
Problem Solving
Team Collaboration
Data Entry
Organization
Time Management
Confidentiality
Conflict Resolution
Timeline
Daycare Worker
LCO Daycare
02.2022 - 04.2026Read More
Human Resources Associate
Soaring Eagle Casino
09.2019 - 06.2020Read More
Guest Service Representative
Soaring Eagle Casino
08.2018 - 06.2019Read More
Assistant Store Manager
Love Culture
02.2018 - 06.2018Read More
Employment Coordinator
Soaring Eagle Casino
05.2016 - 12.2017Read More
Northwood Technical College
Intro To Early Childhood Care Education from Early Childhood Care And Education
Read More
Lac Courte Orielles Ojibwe University
GED
Read More