Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Terrence Woodson

Egg Harbor,NJ

Summary

Apply my ten years of experience in VIP Relationship Marketing to explore a new career challenge in the operation of the recreation facility as a Recreation Program Coordinator. I plan to combine my management, communication, and event planning skills to implement new programs, and increase functionality and productivity within the Pleasantville Recreational Center.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Employment Coordinator

Volunteers of America, DV
Atlantic City , NJ
03.2025 - Current
  • Analyzed client resumes and cover letters to evaluate potential recruitment opportunities.
  • Strategically developed interviewing skills training for potential job candidates.
  • Managed all aspects of employment services within Volunteers of America, A.C., including staff scheduling.
  • Conducted meetings regarding analytical data and the structural development of the Employment Department.

Director of Player Development

Live! Casino & Hotel
Philadelphia, PA
01.2020 - 02.2025
  • Built relationships with clients to increase brand loyalty.
  • Planned and hosted on- and off-property events to build relationships with VIP players and drive business.
  • Manage and develop over 500 VIP-level accounts.
  • Telemarket'd products, services, and promotions to current clients, as well as prospective clients, to drive brand recognition and loyalty.
  • Managed the distribution of complimentary meals, hotel rooms, and event tickets by analyzing casino play ratings.

Casino Host

Hard Rock Hotel Casino Atlantic City
Atlantic City, NJ
01.2019 - 01.2025
  • Built relationships with clients to increase brand loyalty.
  • Provided knowledge of promotions, events, and entertainment.
  • Distributed food and beverage comps, as well as hotel rooms, by analyzing casino play ratings.
  • Planned and coordinated special events and promotions to attract target players.
  • Telemarket'd products, services, and promotions to drive brand recognition and loyalty.

VIP Manager

Bally's Hotel & Casino
Atlantic City, NJ
01.2016 - 01.2019
  • Oversaw VIP services and VIP check-in staff.
  • Coordinated all VIP guest suite accommodations, limo requests, and amenity setups.
  • Collaborated with hotel operations, the player development team, and food and beverage staff to ensure brand standards, resulting in guest satisfaction.

VIP Agent

Trump Taj Mahal Casino Hotel
Atlantic City, NJ
01.2013 - 01.2016
  • Work directly with casino hosts to assure satisfactory hotel accommodations.
  • Coordinate all aspects of VIP services, including transportation and suite assignments.
  • Assisted in monthly conferences regarding casino, hotel operations, and department standards.

Education

Bachelor of Arts - Criminal Justice

Stockton University
NJ

Skills

  • Strategic planning
  • Problem solving
  • Creative thinking
  • Excellent interpersonal skills
  • Communication Skills
  • Administrative and public speaking
  • Adaptability to change
  • Developing and Outlining Presentations
  • Rocker of the Quarter Award (Hard Rock AC, 2019)
  • Mentor Program Certificate of Completion (Live!) Casino Hotel, Philadelphia, 2023
  • Interview training
  • Event coordination
  • Customer relations
  • Analytical thinking
  • Networking skills
  • Goal setting
  • Coaching (Sports) & Mentoring
  • Head Basketball Coach (Youth 15 and under) AAU (American Athletic Union)

Certification

  • NFHS Coach Level 1

References

References available upon request.

Timeline

Employment Coordinator

Volunteers of America, DV
03.2025 - Current

Director of Player Development

Live! Casino & Hotel
01.2020 - 02.2025

Casino Host

Hard Rock Hotel Casino Atlantic City
01.2019 - 01.2025

VIP Manager

Bally's Hotel & Casino
01.2016 - 01.2019

VIP Agent

Trump Taj Mahal Casino Hotel
01.2013 - 01.2016

Bachelor of Arts - Criminal Justice

Stockton University
Terrence Woodson