Joey Troncoso
Los Fresnos,TX
Summary
Professional in customer support with strong communication and problem-solving skills. Adept at managing inquiries, resolving issues, and ensuring customer satisfaction. Known for teamwork, adaptability, and achieving results under changing conditions. Skilled in conflict resolution, empathy, and time management.
Equipped with strong problem-solving abilities, willingness to learn, and excellent communication skills. Poised to contribute to team success and achieve positive results. Ready to tackle new challenges and advance organizational objectives with dedication and enthusiasm.
Overview
1
1
year of professional experience
Work History
Employment Coordinator
Dreamy Lights & More
Los Fresnos, TX
03.2025 - Current
- Performed manual labor and random jobs to help teams accomplish goals.
- Followed supervisor instructions to complete tasks on time.
- Prepared work areas for construction activities, removing debris or obstructions that could hinder progress.
- Demonstrated strong problem-solving abilities when faced with unexpected challenges during project execution.
- Loaded and unloaded construction materials to prepare for use in construction.
- Enhanced customer engagement by creating visually appealing product displays, attracting more foot traffic.
- Strengthened customer loyalty, engaging in friendly interactions and providing helpful advice on product selection.
Education
No Degree - Engineering
Los Fresnos High School
Los Fresnos, TX05-2026
Skills
- Willingness to learn
- Excel
- Powerpoint
- Word
- Outlook
- Customer Service
- Phone Ethics
- Problem resolution
- Multitasking
Timeline
Employment Coordinator
Dreamy Lights & More
03.2025 - Current
No Degree - Engineering
Los Fresnos High School